New Landing How can we help? Themeforest Theme Support Joyn BLACK BARS / Vimeo embed code in "Custom" Portfolio Item

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Joyn
  • #126033
    Dex
    Member
    Post count: 7

    Hi – I would like for my Vimeo videos to auto-play when the visitor arrives on the detail page. However, if I use the “Custom” item and insert the embed code from Vimeo, the video has black bars added to it (see attached). This happens in both a page, or in the lightbox popup, in both a fixed size or the full-width. The bars/ratio seem to maintain a constant height, so on the smallest responsive size there’s basically nothing but black. Is there a way to have the videos auto-play, but not add the black bars? My owrkaround right now is to not use the embed code, but just the simple URL – but not ideal. Thanks much…

    #126360
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you show us the direct URL of this problem? ( I tried some pages, but it don’t have Vimeo ) So that I can investigate and let you know.

    Thanks,
    laranz.

    #126361
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Did you try the Video player element in the page builder or try this plugin it has some options for embeding Vimeo player with autoplay option https://wordpress.org/plugins/lux-vimeo-shortcode/

    Let us know,

    Thanks,
    laranz.

    #127152
    Dex
    Member
    Post count: 7
    This reply has been marked as private.
    #127155
    Dex
    Member
    Post count: 7
    This reply has been marked as private.
    #127209
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I ask one of our colleague to answer this question, I doubt you need to embed the 16:9.

    Let us know,

    Thanks,
    laranz.

Viewing 6 posts - 1 through 6 (of 6 total)

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