Big problem RevSlider – swiftideas

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This topic has 3 replies, 2 voices, and was last updated 9 years by Mohammad – SUPPORT.

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Posted in: Neighborhood
August 31, 2015 at 1:00 pm #208850

anne
Member

Post count: 10

Hello,

I have a problem, since i update the new theme version Neighborhood, revslider disapears….
when i re-install hisin install plugin, the download say ” An error occurred while installing Revolution Slider: the destination file exist , /home/tropicalb/www/wp-content/plugins/revslider/.

Ok but , the plugin stay inactive.. i don’t understand why and how it is possible to reactive this , because my home page is empty now, all disapear… my revslider, my thumbnails products …

thank you for you return ,

and excuse my english ,

Anne

August 31, 2015 at 1:30 pm #208866

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please go to plugins directory /home/tropicalb/www/wp-content/plugins/ through FTP Software. Now rename revslider directory and try to upload the revolution slider plugin again.
Thanks
Mohammad

August 31, 2015 at 2:00 pm #208872

anne
Member

Post count: 10

thank you Mohammad it is a success !

August 31, 2015 at 3:23 pm #208882

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
You most welcome.
Thanks
Mohammad
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Posted in: Neighborhood

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