Big problem RevSlider

[anne]

Hello;

first excuse my english, i am french user of neighboorhod,
since i update the new theme version 3.13, my images disapears….
i don’t know why and how to resolve this problem.
Revolution slider disapears to.

Can you help me please ??

Thank you

Anne

[Mohammad – SUPPORT]

Hi,
It seems wordpress memory issue. Methods for increasing the amount of memory a PHP script may consume

1. If you have access to your install and are running a version of WordPress earlier than 3.0, try the plugin
http://wordpress.org/extend/plugins/memory-bump/ as this is the easiest way to increase your RAM for WordPress.

2. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 64M. If your line shows 64M try 128M
memory_limit = 64M ; Maximum amount of memory a script may consume (32MB)

3. If you don’t have access to PHP.ini try adding this to an .htaccess file:
php_value memory_limit 64M

4. Try adding this line to your wp-config.php file:
Increasing memory allocated to PHP
define(‘WP_MEMORY_LIMIT’, ’64M’);

5. Talk to your host.

Thanks
Mohammad

[anne]

Hello Mohammad ,

thank you for your answer,

i add : define(‘WP_MEMORY_LIMIT’, ’64M’); in wp-config.php

and i change : define(‘WP_MEMORY_LIMIT’, ’96M’); in default-constant.php

but it is always empty … my homepage : http://tropicalmeteor.com/
i don’t understand why …

[Mohammad – SUPPORT]

Hi,
Please follow this reply http://www.swiftideas.com/forums/topic/big-problem-revslider-2/#post-208866. Hope it should help to you.
Thanks
Mohammad

[anne]

I have an another problem, all my products images had desepear …
exemple : http://tropicalmeteor.com/produit/safari/

do you know why ?
my homepage desapear to…

[Mohammad – SUPPORT]

Hi,
Please provide me wordpress admin login detail to check and resolve the issue.
Thanks
Mohammad

[anne]

This reply has been marked as private.

[David Martin – Support]

Hi,

Both these issues are now resolved, all product images are shown here: http://tropicalmeteor.com/produit/safari/

Can you confirm also?

Thanks,
David.