New Landing › How can we help? › Themeforest Theme Support › Joyn › Big bug "super search"

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    Posted in: Joyn
  • January 11, 2016 at 12:54 pm #239480
    mengeco
    Member
    Post count: 558

    Hello,

    In the theme options> Options Header> Header Right Config
    If I use “Super search”:

    – The content of my pages disappears
    – The “super search” icon is very large
    – super search don’t work

    Regards

    January 11, 2016 at 12:55 pm #239481
    mengeco
    Member
    Post count: 558

    Connect for see http://www.publiclefs.fr please:

    http://www.publiclefs.fr/wp-admin
    joyn
    w7a7Ywm43U

    Thanks !!!!!

    January 11, 2016 at 12:57 pm #239483
    David Martin – Support
    Moderator
    Post count: 20834

    Please activate super search on your header so I can test this.

    – Have you tested this with your child theme deactivated?

    Thanks.

    January 11, 2016 at 1:07 pm #239485
    mengeco
    Member
    Post count: 558
    This reply has been marked as private.
    January 11, 2016 at 1:15 pm #239488
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    If you view the Chrome Web Inspector console you will see you have a 500 (Internal Server Error).

    Please open your wp-config.php file and add this in define('WP_MEMORY_LIMIT', '256M');.

    Thanks.

    January 11, 2016 at 1:36 pm #239494
    mengeco
    Member
    Post count: 558

    I add
    define(‘WP_MEMORY_LIMIT’, ‘256M’); but it don’t work

    Thanks

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    January 11, 2016 at 1:44 pm #239498
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you disable all plugins and the child theme, then also add your FTP details for me.

    Thanks.

    January 11, 2016 at 2:07 pm #239506
    mengeco
    Member
    Post count: 558
    This reply has been marked as private.
    January 12, 2016 at 5:45 pm #239816
    mengeco
    Member
    Post count: 558

    Hi David,

    Do you have a solution?

    Is it that I have to delete the whole database and then I again all parameters?

    Thanks

    January 13, 2016 at 6:49 am #239901
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check it now.
    Thanks
    Mohammad

    January 13, 2016 at 4:32 pm #240107
    mengeco
    Member
    Post count: 558

    Thanks Mohammad,

    Is it possible to customize icon super search (size, margin-top) ?

    January 13, 2016 at 5:07 pm #240114
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    a.fs-supersearch-link {
    font-size: 20px !important;
    margin-top: 37px !important;
}

    Thanks
    Mohammad

    January 13, 2016 at 5:12 pm #240117
    mengeco
    Member
    Post count: 558

    Thanks but it don’t work

    January 14, 2016 at 2:26 pm #240441
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It should work definitely. Where did you insert the code? Are you using any cache plugin?
    Thanks
    Mohammad

    January 15, 2016 at 12:41 am #240626
    mengeco
    Member
    Post count: 558

    Sorry Mohammad, my theme child was disabled for another setting. It Work;)

    1) But on mobile, the icon is not displayed

    2) Why his name is “super search,” is what the internal search engine and more efficient than older versions of Joyn?

    Thanks

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    Posted in: Joyn
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