New Landing › How can we help? › Atelier › bad gateway for installing plugins from theme page ! 502 Bad Gateway

Viewing 15 posts - 1 through 15 (of 20 total)
1 2
  • Back to forum
    Posted in: Atelier
  • July 18, 2015 at 3:02 pm #195803
    barkovsky
    Member
    Post count: 225

    hi there
    managed to find and upload the swift framework plugin,
    but receiveing still bad gateway when i try to install plugins
    on theme page, !!
    http://ruhepool-berlin.com/wp-admin/themes.php?page=install-required-plugins
    502 Bad Gateway
    is that normal ?
    i remember with Cardinal, i receive normally a List with plugins which i can install directly from that page !!
    wud be nice to hear from you,
    kind regards,
    Barkovsky

    July 18, 2015 at 3:08 pm #195804
    barkovsky
    Member
    Post count: 225

    This theme recommends the following plugins: Atelier Demo Content, Breadcrumb NavXT, Contact Form 7, Go Pricing Tables, Revolution Slider, WooCommerce Quickview and oAuth Twitter Feed for Developers. Begin installing plugins | Dismiss this notice
    also this link / begin installing plugins / creates bad gateway !!

    July 20, 2015 at 10:56 am #195986
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This is down to restrictions on your server, you’ll have to install them one by one

    – Kyle

    July 20, 2015 at 12:41 pm #196041
    barkovsky
    Member
    Post count: 225

    Hi Kyle
    thx for reply
    where can i find atelier demo plugin ?

    kind regards

    Barkovsky

    July 20, 2015 at 1:32 pm #196065
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    In Appearance > Install Plugins

    – Kyle

    July 20, 2015 at 2:08 pm #196086
    barkovsky
    Member
    Post count: 225

    hi Kyle

    as mentioned before, this path creates bad gateway !!
    clicking on install plugins / apperance part
    creates bad gateway 502

    so, where to find the atelier demo plugin,
    so that i can load it manually ?

    kind regards

    Barkovsky

    July 20, 2015 at 2:09 pm #196087
    barkovsky
    Member
    Post count: 225

    btw / i am doing a multisite with Atelier
    but guess thats not the problem

    July 20, 2015 at 3:24 pm #196115
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    July 20, 2015 at 4:14 pm #196136
    barkovsky
    Member
    Post count: 225

    Thx Rui

    gonna try that /

    kind regards

    Barkovsky

    July 20, 2015 at 4:18 pm #196138
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

    July 20, 2015 at 4:19 pm #196139
    barkovsky
    Member
    Post count: 225

    Works / Perfect / Thx /

    July 20, 2015 at 4:24 pm #196141
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Happy to help – if you ask your host to check the 502 issue I’m sure they will be able to disable the security that is disallowing that.

    – Ed

    July 20, 2015 at 4:35 pm #196143
    barkovsky
    Member
    Post count: 225

    Hi Ed /
    ok, means they know the 502 security level block ?
    all the info they need to make it work ?

    will contact them
    Great Support / As Always /
    kind regards

    Barkovsky

    July 20, 2015 at 5:09 pm #196169
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    There will likely be a log in the error logs – if you just tell them you are trying to install WordPress plugins for a 3rd party server they should know what to do.

    – Ed

    July 20, 2015 at 7:56 pm #196232
    barkovsky
    Member
    Post count: 225

    Cheers Ed / Thx

  • Back to forum
    Posted in: Atelier
Viewing 15 posts - 1 through 15 (of 20 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register