New Landing › How can we help? › Atelier › BACS payment hangs

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Atelier
  • November 9, 2016 at 9:40 pm #301261
    tkhong
    Member
    Post count: 35

    Hi,
    There is an issue with payment option BACS that is conflicting with a recent label printing plugin called pakkelabels.dk
    Can you check why this may be the case and if theme is conflicting with it?

    November 9, 2016 at 10:22 pm #301265
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You should activate the Twenty Sixteen plugin and check again, don’t think it’s from our theme since we don’t interact with the gateways.

    -Rui

    November 15, 2016 at 12:12 pm #301943
    tkhong
    Member
    Post count: 35

    Thanks, this issue is resolved. It was due to us using the “Force SSL during checkout”, due to the Stripe payment plugin. Checkmarking “Force HTTP when leaving the checkout” mitigates the browser from hanging.

    November 15, 2016 at 12:50 pm #301948
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

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