New Landing How can we help? Atelier Background pictures not scaled

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #314598
    kgeee
    Member
    Post count: 67

    Hi

    On iPad the background pictures are not scaled properly. See attached.

    I’ve had this issue before on Iphone.

    Can you make a permanent fix for this via a theme update?

    Attachments:
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    #314611
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m seeing it fine in the iPad emulator.
    Can you to clear the safari cache and try again?

    -Rui

    #314617
    kgeee
    Member
    Post count: 67

    Booted another device. Still the same issue.

    I’ve attached the desktop version side by side with the iPad emulator.

    As you can tell the iPad on the right: the image is way too stretched and zoomed in. It’s not fitting to the background DIV.
    the only thing you can see on the image is the top of his head. 90% of the image is missing.

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    #314673
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t replicate this. Will forward to my colleague.

    -Rui

    #314759
    David Martin – Support
    Moderator
    Post count: 20834

    Please add this to Theme Options => Custom CSS and then clear your browser/plugin cache:

    @media only screen and (max-width: 767px) {
    .fw-row>.spb-row, 
    .spb-row[data-image-movement="fixed"] {
        background-attachment: local !important;
    }
    }
    #314814
    kgeee
    Member
    Post count: 67

    Hi

    You already suggested that fix earlier: http://www.swiftideas.com/forums/topic/background-image-looks-pixelated-in-mobile/

    I was implemented back then, but it still does not resolve the issue here.

    #314817
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just a question, did you cleared the Safari cache?

    Also noted something in your theme options, the goole analytics code should be inside this field in general options. And you have it in the custom js field.
    https://www.dropbox.com/s/epaa5goclru0ylz/Screenshot%202017-02-23%2009.42.18.png?dl=0

    -Rui

    #314826
    David Martin – Support
    Moderator
    Post count: 20834

    Ah, the media query is not firing on iPad landscape.

    I’ve added this and it works nicely, please confirm:

    @media (min-width: 992px) {
    .fw-row>.spb-row,
    .spb-row[data-image-movement="fixed"] {
    	background-attachment: local !important;
    }  
    }
    #314854
    kgeee
    Member
    Post count: 67

    Seems to be working now – thanks.

    Looking forward to this being implemented in a future update of the theme.

    #314863
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    sure, Glad it’s sorted.

    -Rui

    #316797
    kgeee
    Member
    Post count: 67

    Resolved.

    #316799
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    marked as resolved.

    -Rui

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