New Landing How can we help? Cardinal Background picture disappears on iPad

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Cardinal
  • #142687
    Laura
    Member
    Post count: 67

    Hi guys,
    The background picture of my Events page is working fine everywhere except on iPad. Any solution?
    Thanks!!

    #142697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What is the login url?
    thanks

    -Rui

    #142837
    Laura
    Member
    Post count: 67
    This reply has been marked as private.
    #143407
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It happens to me the same, but on Ipad emulator it works fine.
    Will have to forward this one to Ed.

    Thanks

    -Rui

    #144061
    Laura
    Member
    Post count: 67

    Hi guys
    Do you have some news about this bug?
    Cheers

    #144096
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    This looks to be because the image is just too large for the iPad to load. It’s 3000x2000px, which is very overkill and will waste a lot of bandwidth. I’d suggest 1800px wide at the very maximum.

    – Ed

    #144959
    Laura
    Member
    Post count: 67

    It worked! Thanks 🙂

    #144979
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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