Back Button not working on Safari – Cannot remove Preloader/Transition Options – swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 1 reply, 2 voices, and was last updated 8 years by David Martin – Support.

Viewing 2 posts - 1 through 2 (of 2 total)

Back to forum

Posted in: Atelier
August 6, 2016 at 11:29 pm #286162

purnell
Member

Post count: 2

Hello,
Our site is not working well on the Safari browser – mobile or desktop. The back button is not working. We tried to remove the spinning circle graphic on the Preloader/Transition Options page. We turned both options OFF and chose Fade (no graphic). The spinning wheel is still showing on both homepage and page transitions. I saw this as a Topic on the Support forum on two other occasions and you said you couldn’t see the problem on your end, but I assure you that this is a real issue. I was notified about this from a customer trying to place an order on our site. Please let us know how to move forward on this.

August 8, 2016 at 1:47 pm #286323

David Martin – Support
Moderator

Post count: 20834

Can you update the theme, clear the cache and re-test this: https://www.purnellgear.com/wp-admin/update-core.php.
Back to forum

Posted in: Atelier

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items

Login and Registration Log in · Register