New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Aux shopping cart issue

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    Posted in: Neighborhood
  • April 1, 2015 at 1:15 pm #162582
    bounyalitt
    Member
    Post count: 10

    My aux cart displays $0.00 no matter what i have in my cart. I have tried disabling all plug-ins except woocommerce and the issue still remains.

    Sometimes items will say they added to my cart and when I go to the cart it is empty.

    I’m running the latest versions of wordpress, woocommerce, and neighborhood.

    Please help

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    April 1, 2015 at 1:40 pm #162594
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What’s your link so I can test this out?

    – Kyle

    April 1, 2015 at 1:46 pm #162596
    bounyalitt
    Member
    Post count: 10
    This reply has been marked as private.
    April 1, 2015 at 1:54 pm #162600
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Working fine for me: http://d.pr/i/1jPUG/5kycBBDq

    – Kyle

    April 1, 2015 at 2:00 pm #162601
    bounyalitt
    Member
    Post count: 10

    It’s still doing it on my end.

    Is it possible that something on my end is causing it?

    April 1, 2015 at 2:03 pm #162605
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes probably your browser

    – Kyle

    April 1, 2015 at 2:38 pm #162629
    bounyalitt
    Member
    Post count: 10

    So I tested it on chrome, firefox, and safari. It’s still picking and choosing when it wants to work. Is this a known issue or just an isolated incident for me?

    Any tips on how I can fix it?

    Thank you

    April 1, 2015 at 10:16 pm #162693
    bounyalitt
    Member
    Post count: 10

    Hello,

    So i did some more testing and if i close the site and reload it the aux cart shows item count and total.

    Any ideas on what might be causing this?

    April 2, 2015 at 8:41 am #162762
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    So now its working?

    – Kyle

    May 13, 2015 at 5:57 am #174304
    bounyalitt
    Member
    Post count: 10

    I thought the issue was only with devices that I have logged into the admin side of the site with. But today two customers are also having the same issue. Please help.

    May 13, 2015 at 12:32 pm #174492
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you still replicate the issue?

    For me it works every time

    – Kyle

    May 13, 2015 at 12:43 pm #174502
    bounyalitt
    Member
    Post count: 10

    I can replicate the issue. But it fixes itself after I clear cookies. It happens on devices that I log into the back end of the website with. But this is the first time it’s happened out in the wild.

    May 13, 2015 at 12:44 pm #174503
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m guessing this happens to the users that log in to your site?

    – Kyle

    May 30, 2015 at 1:35 am #179841
    bounyalitt
    Member
    Post count: 10

    I believe that is causing the issues. Any suggestions to prevent it from happening?

    June 1, 2015 at 9:30 am #180166
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you provide me with a login so I can test when logged in

    – Kyle

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    Posted in: Neighborhood
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