New Landing How can we help? Themeforest Theme Support Flexform Auther picture has disapeared

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  • Posted in: Flexform
  • #70177
    Bitedge
    Member
    Post count: 345

    Hi guys,

    I used to get a nice author picture at the bottom of my blog posts next to “Posted by James Canning April 22, 2014.”

    Now it has disappeared as you can see. http://bitcoin-betting-guide.com/james-cannings-blog/fifa-world-cup-betting/

    How do we get it back?

    #70322
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It uses your gravatar image: https://en.gravatar.com/

    So you have either removed your image or changed your email address on wordpress.

    – Kyle

    #70393
    Bitedge
    Member
    Post count: 345

    groooooon gravitar is such a massive pain in the ass, I cant believe there is no set your picture function in WP.

    Anyway I had changed the email on my site and just now I updated the gravitar email to the same thing and my pic is still not showing. Would we expect a delay for it to “propagate”

    #70422
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Possibly yes, you may need to clear cache etc or maybe wait a while. This is not a theme issue therefore we have no control over it, sorry.

    – kyle

    #71243
    Bitedge
    Member
    Post count: 345
    This reply has been marked as private.
    #71273
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I have emailed you

    – Kyle

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