New Landing How can we help? Atelier atelier update and swift slider update not correct

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Atelier
  • #269012
    shedquarters
    Member
    Post count: 31

    Hi,

    When I update to the latest atelier version our homepage doesn’t fit to full page width anymore, I checked our settings and everything seems to be set to full page width. I’ve attached screengrabs of what it is like before and after the update.

    I also attempted to update the swift slider plugin but when I did I got an error message saying the plugin doesn’t exist and a mess of code on the front end. I have restored to the previous version for both atelier and swift slider now. Is there a fix for this?

    Many thanks

    Hayley

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    #269016
    shedquarters
    Member
    Post count: 31

    Sorry, I mean the Swift Framework plugin.

    #269062
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Do you have VC installed on your site?

    – Kyle

    #269068
    shedquarters
    Member
    Post count: 31

    By VC do you mean WPBakery Visual Composer? I have it installed but it’s not activated.

    #269101
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have you previously had VC active on that page?

    Please can you provide a login so that we can look into it?

    Thanks,

    – Ed

    #269123
    shedquarters
    Member
    Post count: 31
    This reply has been marked as private.
    #269151
    ebikezzz
    Member
    Post count: 13

    Our site is having the same issue after the update http://electricbikezzz.com

    #269178
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi guys,

    We will be releasing an update to resolve this within the next 24-48 hours. If you need it fixed sooner, please provide a login/username and your site admin link in a private reply here and we will resolve for you (the full width page issue).

    The slider issue is only with the “Fade” transition. If you set to slide this will be resolved. We are looking into this and hope to resolve asap.

    – Ed

    #269183
    ebikezzz
    Member
    Post count: 13
    This reply has been marked as private.
    #269189
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @ebikezzz – have added the change to your site.

    – Ed

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