New Landing › How can we help? › Atelier › Atelier Search Functionality not working + Adjusting height of shop hero image

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    Posted in: Atelier
  • January 11, 2017 at 5:54 pm #309741
    mayk
    Member
    Post count: 22

    Hi,

    On the site above we are trying to get the search to work but it doesn’t… If you type in “bling” for example it will show ALL products rather than just the filtered products… Please advise as to how to fix this. Not the Super Search!!!

    Also on the main shop page we want to increase the height of the hero image but cannot find where to do that. If you insert a bigger image it still stays the same height. There is no “Shop” page as such only sub pages like Shop: All Products and then also if we do it in the theme options in WooCommerce > Shop Options there is no option to change the height of the image. Please advise.

    Lastly where is the option to turn off the breadcrumb on the hero image in the shop page. Can’t find that either or the option to create a title.

    Thanks

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    January 11, 2017 at 7:36 pm #309778
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    First can you update the SwiftFramework?

    https://www.dropbox.com/s/t4fhv5rir8dnhlp/Screenshot%202017-01-11%2018.36.06.png?dl=0

    Thanks

    -Rui

    January 13, 2017 at 5:31 pm #310100
    mayk
    Member
    Post count: 22

    Sorry I didn’t get the notification that you responded.

    I have updated the framework…

    January 13, 2017 at 6:23 pm #310115
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    can you also update the Woocommerce plugin?
    Thanks

    -Rui

    January 13, 2017 at 6:28 pm #310116
    mayk
    Member
    Post count: 22

    Done,

    Thanks

    J

    January 13, 2017 at 10:30 pm #310153
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Sorry, I should have checked earlier if you were using the latest theme version.

    Can you also update the theme?
    https://www.dropbox.com/s/5s7j8cs6s5dv5pr/Screenshot%202017-01-13%2021.28.55.png?dl=0

    I tested the search only with Woocommerce and the SwiftFramework and the results are still wrong so it isn’t any plugin conflict.

    -Rui

    January 16, 2017 at 11:21 am #310225
    mayk
    Member
    Post count: 22

    hi,

    Have updated theme also.

    January 17, 2017 at 12:01 pm #310409
    mayk
    Member
    Post count: 22

    Hi,

    sorry but could i have an update on this?

    January 17, 2017 at 1:42 pm #310433
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It still doesn’t work. Can’t figure out what is going on.
    Will have to forward it to the development team.

    -Rui

    January 17, 2017 at 1:56 pm #310439
    mayk
    Member
    Post count: 22

    Hi Rui,

    Thanks. Can you expedite please as clients are waiting for it to work…

    Thanks for your help in advance…

    Jon

    January 17, 2017 at 3:28 pm #310442
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I know, will talk to the development to look at it asap.

    -Rui

    January 17, 2017 at 4:10 pm #310446
    mayk
    Member
    Post count: 22

    Thanks J

    January 17, 2017 at 4:42 pm #310450
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.

    -Rui

    January 19, 2017 at 4:58 am #310712
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi,

    There is no problem with the theme here. If you check the search results that are returned with a default WooCommerce search, they are identical – https://byeloiselondon.com/search/bling/?post_type=product

    If you test with the default WordPress theme then you should get the same results.

    – Ed

    January 19, 2017 at 10:59 am #310737
    mayk
    Member
    Post count: 22

    Thanks but the filter is pulling in ALL styles rather than just the styles requested…

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