New Landing › How can we help? › Cardinal › Arrows stopped working

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    Posted in: Cardinal
  • November 28, 2014 at 3:38 pm #132146
    alelordelo
    Member
    Post count: 155

    Thanks Ed,

    I installed the fold you sent (on appearance/themes), and it changed completely my site, then I had to restore my site. And even with this install, the arrows and zoom didn’t work.

    November 29, 2014 at 1:54 am #132197
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, what do you mean by completely changed your site?

    Try just replacing /js/functions.js and /js/functions.min.js

    – Ed

    December 3, 2014 at 5:49 pm #133201
    alelordelo
    Member
    Post count: 155

    Thanks Ed!

    Where should I upload these files?

    appereance/themes/addnew ?

    or

    plugins/addnew?

    best

    December 3, 2014 at 5:54 pm #133204
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You’d need to replace via FTP.

    If you’re not sure how to do so, we will be providing the next update in the next 24 hours.

    – Ed

    December 3, 2014 at 5:55 pm #133205
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It should be done using ftp, if you don’t know how to do it let us know.

    -Rui

    December 3, 2014 at 5:57 pm #133206
    alelordelo
    Member
    Post count: 155

    cool, will wait then!

    best

    December 3, 2014 at 6:07 pm #133210
    alelordelo
    Member
    Post count: 155

    Hey

    I tried that and nothing changed. I really have to fix this problem, cause if the arrows don’t work, the costumers are not able to see the other product’s photos.

    Is there another reason why this might be happening?

    Thanks!

    December 3, 2014 at 7:21 pm #133234
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us ftp access to take a closer look?
    Thanks.

    -Rui

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