Arrows stopped working

[alelordelo]

Hey,

In the attached image you can see that there’s a white arrow pointing to the next product photo. It’s supposed to jump to the next image when you click on the arrow, but its not happening and I’d like to understand why. How can I fix this?

Thanks!

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[Kyle – SUPPORT]

Hi

You got a link so I can check?

– Kyle

[alelordelo]

This reply has been marked as private.

[Kyle – SUPPORT]

Your site’s in maintenance mode

– Kyle

[alelordelo]

This reply has been marked as private.

[Kyle – SUPPORT]

Sure if you provide the login

– Kyle

[alelordelo]

This reply has been marked as private.

[Kyle – SUPPORT]

It can only be a plugin conflict because it’s working on my install. Please deactivate your plugins (not woocommerce) and check again

– Kyle

[alelordelo]

What plugins?

[Rui Guerreiro – SUPPORT]

You should deactivate all plugins except Woocommerce.
Then test if the issue remains. It the issue is gone you have to reactivate the plugins one by one and re-test the issue.

This way you will find the problematic plugin.

-Rui

[alelordelo]

Hey

As I said on the other post, I tried that but it still doesn’t work as it should ):

So I guess that’s not a plugin problem. What else could it be?

[Rui Guerreiro – SUPPORT]

Hi,

Just realized now that your Woocommerce plugin is not updated to the last major update.
You should update it, but first it’s better to backup everything just in case.

-Rui

[alelordelo]

Hey

I’ve just updated the plugin, but again it didn’t works. The arrows are still not working. What else can I do to try to fix it?

Thanks

[Rui Guerreiro – SUPPORT]

Hi,

Will have to forward this topic to the development team.
Let’s wait for the reply.

Thanks

-Rui

[Swift Ideas – Ed]

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