New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Arrows Revolution slider

Viewing 15 posts - 16 through 30 (of 32 total)
1 2 3
  • Back to forum
    Posted in: Neighborhood
  • September 24, 2015 at 4:17 pm #216216
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @Pavel,

    Have you the latest theme version installed and is your Rev’ Slider updated to the latest?

    Please post a link so we can see the issue?

    – David.

    September 24, 2015 at 4:38 pm #216232
    Pavel
    Member
    Post count: 37

    Hi David

    Here is my site http://www.masterklinkov.ru

    If i open my slider in RevSlider Preview option it looks perfect including arrows
    http://joxi.ru/l2Zv364IJO5V2J

    But on main page i have absolutely different one. I have all latest versions.

    September 24, 2015 at 4:53 pm #216245
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is your login? I want to check everything is updated?

    – David.

    September 24, 2015 at 4:58 pm #216248
    Pavel
    Member
    Post count: 37
    This reply has been marked as private.
    September 28, 2015 at 4:04 am #216693
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its seems perfect now so please check after clear the cache of browser.
    Thanks
    Mohammad

    September 28, 2015 at 4:52 am #216706
    Pavel
    Member
    Post count: 37

    Hi,
    Many thanx for your help, but unfortunatly it still doesn’t work… (((((
    I cleared the cache and checked slider in several browsers.

    Here are my print screens:
    1. Inner revolution slider preview system http://joxi.ru/EA4NavLu7RqKmb Arrows are perfect. (Google Chrome)
    2. Main Page (Google Chrome) http://joxi.ru/Y2Lj80zSZNGpr6
    3. Main Page (Internet Explorer) http://joxi.ru/a2XV7Qzf8OK0rg
    4. Safari on Iphone5. Same problem
    5. Samsung Tab S Google Chrome – same thing

    September 28, 2015 at 11:32 am #216829
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems perfect now. So please check it after clear the cache of browsers.
    Thanks
    Mohammad

    September 28, 2015 at 11:48 am #216843
    Pavel
    Member
    Post count: 37

    Mohammad, thanx for your help!

    Yes, arrows are on their places, but they are not thoes i’ve chosen in revslider preferences and they are absolutly dead (i mean when i handover them – nothing happenes). Arrows are not changable… i can only switch them off.

    I have no idea, whether this is theme or revolution slider problem. I’ll try to copy revslider plugin from 100% working site and see what will happen.

    September 29, 2015 at 11:16 am #217187
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Let us know.
    Try to test it with a different theme.

    -Rui

    September 29, 2015 at 11:26 am #217189
    Pavel
    Member
    Post count: 37

    Copied 100% working previous revslider version. I didn’t update it. It works a bit better. http://www.masterklinkov.ru
    Arrows are on their places, they apper when i handover slider, BUT they are dead when i handover them. Also in revslider preferences i chose another arrow variation. Not working. In revslider preview function it shows the correct ones, but on mainpage not.
    It seems to me there is some misfunction between theme and revslider. In another theme this version of revslider works ok.

    I see no way out. Any more ideas?

    September 29, 2015 at 11:46 am #217196
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Your plugin is outdated.Update to the latest version and it will be fine.
    https://www.dropbox.com/s/4rg4kzveldn1zyc/Screenshot%202015-09-29%2011.47.09.png?dl=0

    -Rui

    September 29, 2015 at 12:49 pm #217212
    Pavel
    Member
    Post count: 37

    Hi Rui

    If you read all this topic, i wrote,that up to date revslider plugin is not working. NO VISIBLE ARROWS. take a look…

    http://www.masterklinkov.ru

    When i use the former version of revslider plugin only one style arrows appear. I can’t change them.

    September 29, 2015 at 12:55 pm #217216
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    yes, but you need to install the latest one(that old version had security issues) so we can go from there and find a solution.

    -Rui

    September 29, 2015 at 12:57 pm #217220
    Pavel
    Member
    Post count: 37

    Ok, for now i have the latest version and now arrows of chosen type… physicaly they are there – you can click them… but arrows are invisible, as if they are under the slide picture…

    September 29, 2015 at 3:36 pm #217274
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just add the code below to your custom css option.

    .tparrows.noSwipe {
    opacity: 1!important;
}

    -Rui

  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 16 through 30 (of 32 total)
1 2 3

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register