Android Issue

[daveburris]

I’ve built a Flexform site and it’s working fine in nearly all browser/device combinations. Except Android phones/tablets. Is there an easy solution?

The site is http://www.paintedstave.com. Any help would be appreciated.

[Cosmin – SUPPORT]

Hi Dave,

Don’t own Android devices, but I have Apple ones and your site looks perfectly fine. Can you please make a screenshot or describe exactly what’s wrong?

Regards,

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Cosmin
Support Assistant

[daveburris]

I don’t have an Android device, either. But my client does, and he’s seeing black on the screen that’s blocking everything. He can touch-and-drag and see what’s underneath, but as soon as he lets go of his finger, it goes black again.

He had the same problem with a plugin I used for the 21+ age wall. I was able to correct that by going into the plugin’s CSS and changing:

@media (max-width: 500px)

to 

@media only screen 

and (min-device-width : 320px) 

and (max-device-width : 768px)

So now the age wall is viewable, but not the site itself, or the WordPress dashboard. Looking at the Flexform CSS, it’s difficult to decipher what specifically to change.

Thanks for your help.

[Cosmin – SUPPORT]

What happens if you disable that +21 plugin?

Regards,

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Cosmin
Support Assistant

[daveburris]

That appears to have resolved the issue.

Thanks.

[Cosmin – SUPPORT]

Glad to hear that 🙂

Regards,
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Cosmin
Support Assistant