New Landing › How can we help? › Cardinal › Anchor menu stopped working

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    Posted in: Cardinal
  • October 19, 2014 at 8:05 pm #121273
    RachelDesbiensDespre
    Member
    Post count: 29

    I have a one-page site. Not too sure why, but the anchor I created for the menu stopped working. It now goes way too low when I clicked on menu items. It was working fine and it stopped working.

    October 20, 2014 at 4:10 pm #121605
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have to forward the topic to the development team.

    -Rui

    October 20, 2014 at 6:55 pm #121659
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please update to the latest version, this issue has since been fixed. We are on v1.9

    – Ed

    October 22, 2014 at 2:02 am #122146
    RachelDesbiensDespre
    Member
    Post count: 29

    Did the update. Still not working. Always goes a bit too low for each link in the menu.

    October 23, 2014 at 2:07 am #122482
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    October 23, 2014 at 2:47 am #122484
    RachelDesbiensDespre
    Member
    Post count: 29

    I just installed the theme you gave me, but it’s still not working 🙁

    October 23, 2014 at 4:41 am #122491
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you double check the /js/functions.js file is uploaded correctly? I just checked and seems you have an old version live. Do you have any caching plugins?

    – Ed

    October 23, 2014 at 2:00 pm #122680
    RachelDesbiensDespre
    Member
    Post count: 29

    Hello Ed!
    I will try my best, but I’m still super new at this.

    In terms of caching plugins, I’m not sure where I should look.I went in the installed plugins and can’t see anything related to caching. See screenshot.

    Thanks for your patience and help 🙂

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    October 23, 2014 at 2:10 pm #122685
    RachelDesbiensDespre
    Member
    Post count: 29

    OK. I have replaced the file function.js going through the cPanel. I can’t validate if it works as the page is not loading anymore. See screenshots.

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    October 23, 2014 at 5:15 pm #122757
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
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    October 23, 2014 at 6:46 pm #122781
    RachelDesbiensDespre
    Member
    Post count: 29

    Hello!
    I deleted the theme I had, and reupload the zip theme you just sent. Still not working.

    Thanks!
    Rachel

    October 23, 2014 at 7:38 pm #122792
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
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    October 23, 2014 at 8:10 pm #122799
    RachelDesbiensDespre
    Member
    Post count: 29

    It’s workiiiiiiing!

    Now I just need to fix the deep links problem (same issue, going too far down). I posted it in another forum post.

    Jump Page Anchors within row not working

    October 24, 2014 at 4:30 am #122842
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Will reply there, thanks.

    – Ed

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