New Landing › How can we help? › Themeforest Theme Support › Dante › Analytics code on the header

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    Posted in: Dante
  • November 26, 2015 at 8:02 pm #231649
    crnonius
    Member
    Post count: 20

    Hi,

    After the theme update the analytics tracking code appears on the top before load the content.
    Why this is happening and how we could avoid it?

    Please find a screenshot attached.
    Thank you.

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    November 27, 2015 at 5:11 am #231710
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This isn’t showing up for me? http://d.pr/i/13RAS/2bP63MU8

    – Kyle

    November 27, 2015 at 10:44 am #231747
    crnonius
    Member
    Post count: 20

    Hi,

    The code appears before loading the page.
    I just saw a few minutes ago and still happens…

    November 27, 2015 at 10:49 am #231749
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Where have you added the code?

    – Kyle

    November 27, 2015 at 10:53 am #231750
    crnonius
    Member
    Post count: 20

    On theme settings »General Options, Tracking code field.
    It always been there. This started happen after the theme upgrade.

    November 27, 2015 at 10:57 am #231751
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide me with a login so I can look into it for you

    – Kyle

    November 27, 2015 at 11:05 am #231755
    crnonius
    Member
    Post count: 20
    This reply has been marked as private.
    November 27, 2015 at 11:45 am #231771
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What’s the login url? wp-admin and wp-login.php is not working

    – Kyle

    November 27, 2015 at 12:23 pm #231784
    crnonius
    Member
    Post count: 20
    This reply has been marked as private.
    November 27, 2015 at 12:57 pm #231800
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I need admin access

    – Kyle

    November 27, 2015 at 12:59 pm #231803
    crnonius
    Member
    Post count: 20

    Ok, please try now.

    Cátia

    November 27, 2015 at 1:16 pm #231811
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    http://d.pr/i/1dFyL/5QjqKm2k that’s not a tracking code, that’s just your id

    – Kyle

    November 27, 2015 at 1:17 pm #231812
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Tracking code is found here: http://mapinabox.net/wp-content/uploads/Install_Google_Analytics_2.png

    – Kyle

    November 27, 2015 at 1:23 pm #231816
    crnonius
    Member
    Post count: 20
    This reply has been marked as private.
    November 27, 2015 at 1:28 pm #231818
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes because that’s not a tracking code

    – Kyle

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