New Landing › How can we help? › Atelier › Am I missing something?

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Atelier
  • July 20, 2015 at 8:49 pm #196245
    Knaggsy
    Member
    Post count: 30

    Hi I have just uploaded new theme but I get a 404 on front page.

    Can you tell me is this part of the swift frame work.

    http://www.qrtise.com/wp-content/plugins/swift-framework/includes/page-builder/frontend-assets/images/vo_pixel_light.png

    It may be why I can not manually input hex colours into icon box, the colour chart covers the input box’s

    Please advice.

    Regards

    Paul

    July 21, 2015 at 12:25 am #196277
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That not found error will be sorted for the next theme update.

    Can you provide a screenshot of the place where you can’t add the color value?

    Try without the cardinal #

    -Rui

    July 21, 2015 at 4:09 pm #196467
    Knaggsy
    Member
    Post count: 30

    Hi I have uploaded the image of the colour chart that blocks use of manual input. I have tried to use the keyboard blind by Tabbing to box but it will not work.

    I will check for conflicts too.

    The 404 is an issue and has effects like ranking etcetera…

    when will new update be out to resolve this???

    Still a great Theme not grumbling!

    Regards
    Paul

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    July 22, 2015 at 6:49 pm #196840
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The 404 is fixed for the next update.

    Can you let us know what browser you are using? Colour input shows fine here: https://www.dropbox.com/s/ok3bqiqggfqi4xu/Screenshot%202015-07-22%2018.48.49.png?dl=0

    – Ed

    July 22, 2015 at 9:36 pm #196876
    Knaggsy
    Member
    Post count: 30

    Hi Ed

    Well Ed, it would show fine for you your using your Theme install lol.
    This is a Local issue on my site with my install,I was just hoping that with the 404 there was something I missed on the install, You asked for an image to see the issue.
    My hope on doing that is you say hey wait! I know this problem it is caused because “x”

    I am using Chrome mainly but always test on all browsers it does not work for me on any browser and for my money it’s some sort of conflict I will go through the plugins and find out which if I can.

    I will let you know so you can add it to any list of conflicts.

    Maybe a list of conflicts should be posted I know the Theme is good but not all plugins run to standards.

    Best regards

    Paul

    July 22, 2015 at 10:59 pm #196881
    Knaggsy
    Member
    Post count: 30

    Hi Good news!

    Ok I have found the offending plugin and it is one of mine a bespoke plugin so it will not affect any other user.

    July 23, 2015 at 8:43 am #196959
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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