New Landing How can we help? Themeforest Theme Support Uplift Alternative Menu Not Working and Overriding Main Menu

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Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Uplift
  • #286452
    mhote
    Member
    Post count: 394

    Hi,

    Trying to set an alternative menu (with only 1 item) on call to action pages (contact / quote etc)

    Can’t get it to change, unless ticking Theme Location ‘Main Menu’ for this Alternative Menu.

    That naturally overrides the main menu for all pages.

    We’ve set the custom page menu in meta settings, but doesn’t show unless ‘Theme Location’ ticked as above.

    How can we display this alternative menu only on specific pages?

    Thks

    #286812
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you customized the theme? Just provide me FTP login detail to inspect it.
    Thanks
    Mohammad

    #286819
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #286972
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using any cache mechanism? Have you customize the theme anywhere?
    Thanks
    Mohammad

    #286994
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #287033
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate the W3 Total Cache and Cloudflare and let me know.
    Thanks
    Mohammad

    #287101
    mhote
    Member
    Post count: 394

    Hi, deactivated both and still not working

    #287108
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please deactivate all plugins and activate the parent theme (with no customisations) to rule out any conflicts, let us know if it works then

    – Kyle

    #287131
    mhote
    Member
    Post count: 394

    Hi Kyle – It works on parent theme with all plugins deactivated – see attached

    Then reverting to child theme, with plugins deactivated, it still works.

    BUT when activating MAX Mega Menu, it reverts to displaying the Main Menu on that page, not the alternate specific menu selected and desired there.

    How can we fix? As mega menu is used elsewhere on main headings

    Thanks

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    #287135
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #287139
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #287384
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Which is the menu you are trying to assign to the page?

    #287391
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #287606
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, can confirm this also on my dev version. Will report back for investigation and fix.

    Thanks.

    #287687
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – we have fixed this for the next update. If you need to resolve it sooner, edit /includes/overrides/sf-header-overrides.php line 836 to:

    if ( is_singular() && isset($current_theme_location) && $current_theme_location == "main_navigation" ) {
    

    – Ed

Viewing 15 posts - 1 through 15 (of 21 total)

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