Alternate logo when enabling sticky header does not display alt logo when stuck

[cmwwebfx]

When using an alternate logo in a sticky header, the logo switches out to the default logo when the header goes to a sticking state. This is confusing to an end user as they see the alternate logo on a page, then when they scroll down the page it swaps out to the default logo.

Site page in question: http://reaqua.fullerdigital.com.au/engineering/

You will also note that the logo is being squeezed down on its own to a small size for the alternate logo, but is the right height on all other pages for default logo.

Screenshots attached.

Please advise.

Ciaran

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[Kyle – SUPPORT]

Hi

The purpose of the alt logo is for the default state, for e.g. if you’re using a naked header and the default logo clashes with the image, you can use an alt logo. It is not meant for the sticky header, however I can see that some users may want to use a different logo for different pages. I will pass the suggestion onto the developer for you

– Kyle

[cmwwebfx]

Hi Kyle,

Thank you for replying on the issue. However this seems to be a very limited feature to have it work only for the naked header and the default header. There is no description saying that this only works for these 2 options. Our site is due to go live in a week and need to figure a way that I can have an alternate logo for the engineering part of the website. Please send on my regards to Ed. Cardinal and Joyn are repeat purchases for us here in the studio 🙂

Ciaran

[cmwwebfx]

Hi Kyle, for now I have unticked “Sticky Header”. This fixes the issue for now while Ed looks at a possible update to Joyn.

However as you can see in my (screenshots in first post) settings the default logo works fine and is not resized to be too small. But when you look at the link I have provided for the engineering page the logo has been reduced in size further.

Ciaran

[Kyle – SUPPORT]

There is a description: http://d.pr/i/1aCb0/ds3qNvai ‘the logo will revert to the standard logo for the sticky header if you are using it’

The problem is if we change it in the update to not change the the default logo then it will affect a lot of people’s live sites who are happy with it changing logo.

I will forward to Ed for you

– Kyle

[cmwwebfx]

Thanks Kyle for pointing out the description. I didn’t notice that. An update could have a checkbox in the same area as uploading the alt logo to have an if statement. If checkbox is selected, then use alt logo for sticky header. Should be quite simple for Ed.

However this does not solve the other issue I have flagged in that the alternate logo has some sort of sizing issue. You can clearly see it in the link I have provided.

Ciaran

[Kyle – SUPPORT]

Check your logo options, have you set a max height of 50px?

– Kyle

[cmwwebfx]

Yes, I have it set for max height. Does this only effect alt logo with this setting?
I will remove this now and report back. Thanks for sticking through with this one.

[Kyle – SUPPORT]

No problem

[cmwwebfx]

Hi Kyle.

Thank you for giving the advice. I have found the issue is the engineering logo has been uploaded to the site with huge padding on the png image itself which is causing the headaches. With you giving some clues I have now seen the issue.

Ciaran

[Kyle – SUPPORT]

Ok great, no problem

[Swift Ideas – Ed]

Hi Ciaran,

Will have a think about possible workarounds for the logo situation – although it works as currently intended. Will add it to my list to think about.

– Ed