New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Alt tag not showing on shop pages

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posted in: Neighborhood
  • January 22, 2014 at 2:07 pm #44115
    purechimp
    Member
    Post count: 22

    Hello

    Alt tags are not showing in the source on product pages?

    This is for the main product images (featured image) and product gallery images.

    Example here: http://purechimp.com/product/pure-chimp-super-one/

    Thanks
    Dean

    January 27, 2014 at 10:39 am #44905
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, that’s the same in our demo http://neighborhood.swiftideas.net/product/mismo-briefcase/ and would require modifications in oder to make alt tags appear.

    Cheers

    January 27, 2014 at 10:59 am #44923
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Dean,

    Thanks for letting us know, we’ve sorted this for the next update.

    – Ed

    January 28, 2014 at 2:46 pm #45335
    purechimp
    Member
    Post count: 22

    Okay thanks Ed. 5 days to get a response…… When will the customer service improve?

    It’s a great theme but the slow service lets it down.

    Thanks
    Dean

    January 31, 2014 at 9:02 am #45956
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,
    I’m afraid the forum is super busy, but we go through all the threads from oldest to latest each day and see how far we get.
    A new team member has already been hired and is soon starting to rock with us 🙂

    Thank you for the patience!

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    Posted in: Neighborhood
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