New Landing › How can we help? › Atelier › ALL PRODUCTS NOT SHOWING/ DISAPPEARED !!!!!

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Atelier
  • November 19, 2015 at 1:47 pm #229926
    grapelondon
    Member
    Post count: 45

    Hi,

    For some reason all of my products have disappeared and I can’t see them.

    When I check the wordpress admin panel I can still the Products are there in the ‘Products’ section but I can’t find them at the links:

    For example:

    http://www.otherlove.co.uk/shop
    http://www.otherlove.co.uk/products
    http://otherlove.co.uk/shop/?orderby=date
    http://otherlove.co.uk/product/bandeau-sequin-embellished-mini-dress/

    When I click on any of the products, I’m getting a 404 error. All the pages have suddenly disappeared?! 1 hour ago they were working fine.

    Has a key page been deleted? I don’t know why or how this has started to happen.

    How do I fix this? I’m pretty unsettled by this and would appreciate an urgent response!

    Please help!

    November 20, 2015 at 2:27 pm #230268
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Have you resolved these issues, nothing posted above I can replicate on your site?

    Thanks,
    David.

    November 21, 2015 at 1:37 pm #230399
    grapelondon
    Member
    Post count: 45
    This reply has been marked as private.
    November 23, 2015 at 2:37 pm #230626
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .category_nav {
    top: 118px !important;
}

    Thanks
    Mohammad

    November 26, 2015 at 7:21 pm #231640
    grapelondon
    Member
    Post count: 45

    Hi Mohamed,

    Thanks for coming back to me. This CSS didn’t work?

    P

    November 27, 2015 at 9:46 am #231733
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Unfortunately this isn’t currently possible with our theme, sorry

    – Kyle

    November 27, 2015 at 9:48 am #231734
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Where did you insert the code?
    Thanks
    Mohammad

    December 1, 2015 at 1:50 pm #232424
    grapelondon
    Member
    Post count: 45

    Hi Mohammed,

    I inserted it into the CSS section of the Theme Options. Is this not right?

    Thanks,
    P

    December 2, 2015 at 8:59 am #232601
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your website is not loading to me.
    Thanks
    Mohammad

    December 2, 2015 at 11:44 am #232648
    grapelondon
    Member
    Post count: 45
    This reply has been marked as private.
    December 3, 2015 at 12:33 pm #233022
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The sticky sidebar is not available, you would need a developer to assist you with that modification.

    Thanks.

    December 3, 2015 at 1:01 pm #233033
    grapelondon
    Member
    Post count: 45

    Ok no worries. Thanks.

    December 3, 2015 at 1:12 pm #233038
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, thanks.

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