New Landing How can we help? Cardinal ALL Portfolio items giving 404 – Code red

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Cardinal
  • #291968
    balint.sipos
    Member
    Post count: 11

    Hey Swiftideas,

    Not sure what has happened today but ALL of the portfolio items are offline on our site. Pages and Posts seem to be unaffected.
    So if you click around this page pretty much every new page will give you a 404. These are our resources and very vital for our business.

    It started with me noticing that some portfolio items just does not wanted to load the Swift Page Builder: http://prntscr.com/cicy7r
    Getting stuck on this loading view.
    Then I’ve noticed that I can’t actually save templates. So when I am trying to save a full page as a template it let’s me but this new item does not appear in the saved page templates. Also when I try to delete any of them and clicking on the bin icon near their names nothing happens.

    At this point I thought I’ll update the Swift Framework because I noticed there was a slightly newer version. I did that: http://prntscr.com/ciczhy

    That’s when I noticed that none of the portfolio pages are actually live. They have the status published and visibility public (http://prntscr.com/ciczyx) but the page itself is giving a 404: http://idioplatform.com/resource-archive/cutting-edge-digital-practices-modern-banking-podcast/

    Can you help us finding out what went wrong here? It seems either the update or something else caused this major change and it would be very crucial to get this fixed as soon as possible!

    Thanks a lot in advance!

    Balint

    #292009
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you installed any plugin recently? Just deactivate all plugin except the Swift Framework to check the issue.
    Thanks
    Mohammad

    #292062
    balint.sipos
    Member
    Post count: 11

    I actually have not installed anything new recently, but still I messed around deactivating plugins and at some point the portfolio came back.
    The weird thing is I’ve reactivated all the plugins and the portfolio is still there. Not that I want to complain about it. ๐Ÿ™‚

    #292066
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad ๐Ÿ™‚ that you managed to resolve the issue.
    Thanks
    Mohammad

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