Viewing 7 posts - 1 through 7 (of 7 total)
  • #241034
    propixel
    Member
    Post count: 5

    Hi.

    Unfortunatey all sites I created with your theme are suddenly down over night.
    No Menu, No footer. All Elements gone. Just the revslider is showing up.
    If I switch to a different theme everything ist fine. What happened?

    I would be very thankful for fast help!

    #241040
    propixel
    Member
    Post count: 5

    Hmm. Just saw the issue only occurs in Firefox.

    #241323
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Showing fine for me in firefox: http://d.pr/i/1fdAD/1D9hiErL

    – Kyle

    #241653
    Stephen
    Member
    Post count: 44

    Just to support pro pixels issue, I’m experiencing this with Firefox also. I get a grey screen with only the rev slider showing up.

    I’ve deactivated all plugins and switched themes and can confirm that issue is caused by the Neighborhood theme.

    I’m running the latest version of WordPress, WooCommerce & the Neighborhood theme.

    In Firefox, the wf-loading class is staying applied to the html tag constantly. I notice in other browsers in which the theme works the wf-loading class is not there, instead there is a wf-active class. The wf-active class is not apparent is Firefox. When I remove the wf-loading class the theme displays the way it should.

    It appears you have an error in your js that isn’t removing the wf-loading class from firefox properly.

    The version of Firefox i am using is 43.04, across both pc and mac.

    #241784
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I can replicate this on Windows & Firefox only, not Mac & Firefox.

    Please test this CSS:

    .wf-loading body.browser-ff {
        visibility: visible;
    }

    Thanks.

    #249807
    propixel
    Member
    Post count: 5

    That worked. Thank you very much.

    #249815
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, Thanks David

Viewing 7 posts - 1 through 7 (of 7 total)

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