New Landing › How can we help? › Themeforest Theme Support › Flexform › All my Download content is gone! Portfolio can't be edited

Viewing 8 posts - 1 through 8 (of 8 total)
  • Back to forum
    Posted in: Flexform
  • May 21, 2015 at 3:44 am #177157
    snbozek
    Member
    Post count: 66

    Hi,

    All the content in my Portfolio and Download Manager is gone!? I can’t even edit the content in my portfolio items: when I go to edit the content block, the body is empty and if I try to type or add media nothing happens.

    Where did all my Download and Portfolio info go in the first place? Would it erase in an update?

    HELP!

    Im using Safari, cache is cleared.
    Thank you!,
    Sabrina

    May 21, 2015 at 5:27 am #177175
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please give me full permission in wordpress admin to check all things.
    Thanks
    Mohammad

    May 21, 2015 at 5:30 am #177176
    snbozek
    Member
    Post count: 66

    My bad, done.

    May 21, 2015 at 6:02 am #177186
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am able to edit portfolio items. Please try to use another browser.
    Thanks
    Mohammad

    May 28, 2015 at 6:25 pm #179303
    snbozek
    Member
    Post count: 66

    And how about the issue with ALL MY CONTENT BEING GONE?

    May 28, 2015 at 6:57 pm #179309
    snbozek
    Member
    Post count: 66

    OK, so all my content missing is because of Download Manager’s issue.

    Now to the issue of editing my portfolio. I have Toggle boxes in the portfolio Swift Page Builder body. When I go to edit those, I can’t add anything in the Toggle Body.

    Tried in both Safari and Chrome.

    Screenshots attached: 1) The empty Toggle Body, 2) What the page looks like with all Toggle bars open.

    The admin login info is the same. Thank you!

    Attachments:
    You must be logged in to view attached files.
    May 28, 2015 at 7:15 pm #179314
    snbozek
    Member
    Post count: 66

    Also, if I try to start new and add new Toggle boxes, they appear slightly to the right (see screenshot– “ES Email” box).

    I can Add Media to the body of the Toggle box, but nothing appears to be there….until you Update and look at the page, its there. However the “This is an empty text box” default copy is also there, no way to change to a short code, which is really what I need.

    Thanks again for your help…

    Attachments:
    You must be logged in to view attached files.
    May 29, 2015 at 3:58 pm #179751
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The problem is caused by Revolution Slider. You should update it to the latest version.
    Probably you will need to delete the entire Rev Slider directory and upload the latest version of the plugin.

    http://www.swiftideas.com/forums/topic/revolution-slider-latest-version-2/page/2/

    Don’t worry the slides are stored in the database.

    I deactivated the Revolution Slider for now so you can see that the toogles are working fine.

    -Rui

  • Back to forum
    Posted in: Flexform
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register