Viewing 2 posts - 1 through 2 (of 2 total)
  • Posted in: Joyn
  • #140579
    themebuyer14
    Member

    Dear Sirs,

    we have any contact before and i have massive problems with the Theme.
    Every time a guy by your support it´s a problem with my hosting-settings but i test today morning 3 other themes and now 2 other theme. All are working fine and without problems. Only yours don´t work.

    1. I can´t install over WP-Uploader (get errors about ._006_pad_line_numbers_error = any wrong files inside your zip-folder)

    2. If i upload over ftp the mac-file is down. I can use the theme but i have many errors on shortcodes like google-statics etc. and any Plugins don´t work. Your Demo-Importer don´t work also.

    I use you theme of any different site for test but it don´t work on any f this. All sites has a verry different hosting.

    I ask any time for a support but i only get a answer like “it´s my hosting error”. I love your shop-system really and i want to use this theme but at now iám verry upset with service and theme.

    I hope i can get help over your support now.

    Best Regards
    Themebuyer14

    #140692
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you give me a fresh WordPress install with the WP and FTP logins, so that I can install the Joyn there with the demo content. Is that okay?

    or can you explain the errors in details, so that we can digging in to it?

    Let us know,

    Thanks,
    laranz.

Viewing 2 posts - 1 through 2 (of 2 total)

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