AFTER UPDATE WOOCOMMERCE I CAN'T SEE NEW PRODUCTS

swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 21 replies, 2 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.

Viewing 15 posts - 1 through 15 (of 22 total)

1 2 →

Back to forum

Posted in: Atelier
April 21, 2017 at 12:19 pm #321849

thisismaurix
Member

Post count: 12

Hi there!
i’m having problems with the theme!
when i add a new product, i can see it in my “dashboard” or “develope” view, but not
published! I don’t know what’s wrong.
Thank you for your help

Attachments:
You must be logged in to view attached files.

April 21, 2017 at 7:11 pm #321939

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Can you send us a link of a specific product where that situation is happening?

-Rui

April 25, 2017 at 9:56 am #322187

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 10:28 am #322202

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

I can’t login to your admin area, not sure if you have any plugin that is restricting access to the admin area.
https://www.dropbox.com/s/im2ci1gz5sbdjmz/Screenshot%202017-04-25%2010.26.15.png?dl=0

But I’m seeing this product http://blanblin.com/producto/corona-blanco/
https://www.dropbox.com/s/lsj4x60nye6z1yg/Screenshot%202017-04-25%2010.27.58.png?dl=0

Can’t you see this product page like I did?

-Rui

April 25, 2017 at 10:39 am #322203

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 10:40 am #322204

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 10:44 am #322205

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 10:45 am #322208

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

You sent me access but without reaching the admin page I can’t do anything.
Try to disable all plugins except SwiftFramework and Woocommerce to see if I can reach the admin login page.

Do you see the coronas product in the respective category in the admin area?

-Rui

April 25, 2017 at 10:47 am #322209

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 10:49 am #322210

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 11:39 am #322222

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Still can’t login in the admin area. Can you activate the default WordPress theme Twenty 17 to see if the same happens?

Check with your hosting support why I can’t login in the admin area.

-Rui

April 25, 2017 at 11:49 am #322225

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 12:48 pm #322237

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

This reply has been marked as private.

April 25, 2017 at 1:08 pm #322239

thisismaurix
Member

Post count: 12

This reply has been marked as private.

April 25, 2017 at 3:01 pm #322266

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

When I click in the link that it was sent in the email this is what I get.

https://www.dropbox.com/s/drgsxgqbuygagej/Screenshot%202017-04-25%2015.01.25.png?dl=0

Try my suggestion above of Switching to Twenty Seventeen theme to see if the issue persists.

-Rui
Back to forum

Posted in: Atelier

Viewing 15 posts - 1 through 15 (of 22 total)

1 2 →

You must be logged in and have valid license to reply to this topic.

License required for one of the following items

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

Attachments:

Support Request

Support Policy

Privacy Policy