New Landing › How can we help? › Themeforest Theme Support › Flexform › After importing site into new host, unable to get swift page builder working

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    Posted in: Flexform
  • June 24, 2017 at 1:23 am #329946
    mrandallppa
    Member
    Post count: 6

    Our site was running on an old version of both wordpress and flexform/swift page builder.

    I exported my old site and imported it into a new site on GoDaddy. Then I installed much newer flexform theme and swift page builder. However, my site doesn’t look right and I can’t seem to access the swift page builder.

    On the page edit page I get the following errors:
    Failed to load plugin url: http://<site>/wp-content/themes/flexform/includes/sf_shortcodes/tinymce.editor.plugin.js
    Failed to load content css: http://<site>/wp-content/themes/flexform//css/editor-style.css

    Any help would be greatly appreciated. Thanks!

    June 26, 2017 at 2:31 pm #330043
    David Martin – Support
    Moderator
    Post count: 20834

    The supplied login details are not working, can you check those and update?

    One thing that stands out in your post is this: flexform//css – note the double // it should only be a single /. Please check your wp-config.php settings or your website address settings in Dashboard => Settings.

    June 26, 2017 at 2:50 pm #330046
    mrandallppa
    Member
    Post count: 6
    This reply has been marked as private.
    June 27, 2017 at 9:34 am #330139
    David Martin – Support
    Moderator
    Post count: 20834

    The supplied login details are not working, can you check those and update?

    June 27, 2017 at 1:42 pm #330182
    mrandallppa
    Member
    Post count: 6
    This reply has been marked as private.
    June 27, 2017 at 2:15 pm #330189
    David Martin – Support
    Moderator
    Post count: 20834

    It still returns the same, yes I am using the supplied URL: http://14c.6f6.myftpupload.com/wp-admin

    June 27, 2017 at 2:20 pm #330192
    mrandallppa
    Member
    Post count: 6
    This reply has been marked as private.
    June 27, 2017 at 3:06 pm #330209
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Mike,

    Thanks that is working.

    1) If you follow the link from your admin to godaddy, is the domain the same as the one you supplied?

    2) The theme is dated please update to resolve the PB issue.

    3) Why do you have the plugin Swift Framework installed when using Flexform? Flexform already has the Swift Framework baked into its core. Please delete the plugin.

    June 28, 2017 at 2:27 am #330291
    mrandallppa
    Member
    Post count: 6

    Thanks for the suggestions, things are working now.

    Mike

    June 28, 2017 at 10:21 am #330315
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks,
    David

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