After hitting the cancel button in edit mode I can't edit another area

[chp777]

If I edit any area on a page and then click the Cancel button instead of the Save button at the bottom of the edit screen all the text in any other edit area will be missing (hidden white text). However if I click the Save button on each editable area I can continue to edit any area on a page. So basically whenever the Cancel button is clicked it triggers an error where no other areas within that particular page can be edited unless in text mode.

Thanks for your help in advance!

[Rui Guerreiro – SUPPORT]

Hi,

I tried it and didn’t found any problem.
Can you try to clear the browser cache or try in a different browser?

-Rui

[Mohammad – SUPPORT]

Hi,
Please provide me specific page url with issue.
Thanks
Mohammad

[chp777]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Its working perfect to me so please check with another machine.
Thanks
Mohammad

[Mohammad – SUPPORT]

Hi,
Its working perfect to me so please check with another machine.
Thanks
Mohammad

[chp777]

I just checked on 2 laptops and 1 desktop all running Windows 10 and newest browser versions. All of them have the same issue of not being able to see the the content in the Visual tab after previously canceling editing any area on the page and then trying to edit again. I can see the code in the Text tab only.

[Rui Guerreiro – SUPPORT]

Hi,

I manage to replicate it. The text is there, for now has a temporary solution you just need to click in the text tab and click again in the visual tab so it will display the content inside the editor.

https://www.dropbox.com/s/98i2848qjaqib00/Screenshot%202016-06-12%2015.29.09.png?dl=0

Will forward this to the development team so it can be fixed.

-Rui

[Rui Guerreiro – SUPPORT]

Hi,

Can you replace the file js_composer.js by the one attached.
The file is located at flexform/includes/page-builder/assets

https://www.dropbox.com/s/pkvwv707aszwect/js_composer.js?dl=0

After that clear the browser cache.

Let us know if it worked.

-Rui