New Landing › How can we help? › Themeforest Theme Support › Joyn › After activating the theme Joyn: empty screen!

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    Posted in: Joyn
  • October 13, 2015 at 2:55 pm #220496
    mengeco
    Member
    Post count: 558

    Hello,

    I activate the WP admin without pb, as for all my sites, but when I activated Joyn, the screen appeared blank, no error, no warning, just a empty screen.

    I deleted the database and recommancé but the problem is back

    Regards

    October 13, 2015 at 4:29 pm #220537
    David Martin – Support
    Moderator
    Post count: 20834

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file.

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

    – David.

    October 13, 2015 at 5:04 pm #220554
    mengeco
    Member
    Post count: 558

    Thanks,

    I tested
    define( 'WP_MEMORY_LIMIT', '256M' );
    but it don’t work

    the capacity of my base : 200 MB

    October 13, 2015 at 5:16 pm #220560
    David Martin – Support
    Moderator
    Post count: 20834

    Please add your FTP details and a WordPress login. I’ll need to investigate this further for you.
    -David.

    October 13, 2015 at 5:44 pm #220575
    mengeco
    Member
    Post count: 558
    This reply has been marked as private.
    October 13, 2015 at 6:27 pm #220585
    mengeco
    Member
    Post count: 558
    This reply has been marked as private.
    October 13, 2015 at 6:28 pm #220587
    David Martin – Support
    Moderator
    Post count: 20834

    Ah great you got it sorted!
    Cheers,
    David.

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