New Landing › How can we help? › Themeforest Theme Support › Dante › Address Book edit

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Dante
  • March 18, 2014 at 3:36 pm #58673
    mik421
    Member
    Post count: 54

    About my account/adresses book the edit adress doesn’t work, i get white page here http://www.loujett.com/mon-compte/adresses/?address=billing

    Also on Dante demo when registered user wants to edit adress book result is a black page. Any idea ?

    March 19, 2014 at 8:45 am #58849
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, do you have an account where we can log in and test it?

    March 19, 2014 at 9:44 am #58884
    mik421
    Member
    Post count: 54
    This reply has been marked as private.
    March 21, 2014 at 1:25 pm #59695
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach screenshot with marked text so i can check and resolve .
    Thanks

    March 21, 2014 at 4:16 pm #59746
    mik421
    Member
    Post count: 54
    This reply has been marked as private.
    March 24, 2014 at 8:51 am #60135
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me some screenshots with marked text so i can get exactly .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 24, 2014 at 12:02 pm #60250
    mik421
    Member
    Post count: 54

    Please have a look to adress.jpg, also on Dante demo when logged in my account the create/edit billing or shipping adress doesn’t work, white or black empty screen. Help needed thank you

    March 24, 2014 at 2:18 pm #60302
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest theme dante 2.5 and let me know your feedback .

    With Best Regards
    Swift Ideas

    March 24, 2014 at 4:18 pm #60381
    mik421
    Member
    Post count: 54

    I have 2.5 since some days

    March 25, 2014 at 9:15 am #60599
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try disabling any other active plugins you have installed one by one . I just tested the edit address function on my live test install and didn’t have any issues.

    Thanks 🙂
    With Best Regards
    Swift Ideas

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