New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Add to shopping bag leads to "Your Shopping Bag is empty"

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    Posted in: Neighborhood
  • March 16, 2014 at 10:05 pm #57899
    sockitclub
    Member
    Post count: 4

    I am having an issues with add to shopping bag.

    When I add something to my cart I’m correctly send to the cart page but it’s says “your shopping bag is empty”. So none off my customer can add a single product to the cart.
    I’ve tried on several browser : chrome, safari, iOS… always the same. I’ve empty cash, reset session and permission…. nothing changed. So I’ve reinstall all my website from scratch reinstalling wordpress and the themes as explained is the documentation still face the same issue.

    The woocommerce report says everything is okay, I’ve installed all the required plugins but none other plugin.

    Aside this issue I’ve a display error on the article quantity button as shown on the screenshot.

    Any help you could give would be very appreciated, thank you!

    url : sockit.fr

    March 18, 2014 at 5:56 am #58376
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please share website URL so i can look in to this matter .

    Thanks

    March 19, 2014 at 6:34 pm #59118
    sockitclub
    Member
    Post count: 4

    as said in my previous post, url is : sockit.fr

    March 20, 2014 at 2:38 am #59173
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    May i have your worpdress admin login credentials to check in to this ?
    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 20, 2014 at 8:10 am #59211
    sockitclub
    Member
    Post count: 4
    This reply has been marked as private.
    March 20, 2014 at 9:35 am #59232
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have fixed your issues so please check . It as due to DB Cache Reloaded Fix Plugin so i disabled it .
    Thanks
    With Best Regards
    Swift Ideas

    March 20, 2014 at 9:41 am #59234
    sockitclub
    Member
    Post count: 4

    It works nice!
    Thank you so much.

    What about the display problem on quantity + and – buttons (see the screenshot attached)

    March 20, 2014 at 10:05 am #59250
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its perfect here so please check after clear cache or another browser .

    Thanks

    March 20, 2014 at 10:46 am #59292
    sockitclub
    Member
    Post count: 4

    It’s good
    Thanks a lot

    March 20, 2014 at 10:51 am #59295
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    You most welcome
    Thanks 🙂
    With Best Regards
    Swift Ideas

    July 29, 2014 at 9:41 am #95602
    baaaaas
    Member
    Post count: 22

    I have the same problem and I don’t use any cache plugins. It’s only occasionally. Please help.

    Lifeisshort.nl

    July 29, 2014 at 3:59 pm #95783
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please could you provide us with your link?

    – Kyle

    July 29, 2014 at 4:28 pm #95792
    baaaaas
    Member
    Post count: 22

    What do you mean with link?

    http://www.lifeisshort.nl ?

    July 30, 2014 at 7:36 am #95946
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s working fine for me? (see screenshot)

    – Kyle

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    August 1, 2014 at 3:11 pm #96880
    baaaaas
    Member
    Post count: 22

    Customers say it doesn’t. For I know it’s only when using telephone (iphone). I am really hopeless now. I don’t know why it happens :S

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    Posted in: Neighborhood
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