New Landing How can we help? Atelier add to cart button on hover is not working

Viewing 10 posts - 16 through 25 (of 25 total)
  • Posted in: Atelier
  • #212691
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    What changes have you made through ? Do you want to remove VAT text?
    Thanks
    Mohammad

    #212696
    JaySchulz
    Member
    Post count: 122

    Hey,

    I haven’t changed anything. I’am still using the same settings you have done.
    I would need to change something, if I need to set up a new childteheme.

    Have you tried to use the + icon to put something in the cart, and checked the cart afterwards.
    I saw you put a variable product in the basket to test it. But this one can’t be put in the basket via the + – icon.

    As said, everything works if youo are using the add to basket button on the single product page but it doesn’t work via the plus-icon (for example on the home page the Gold-Paddle Product.)

    #213076
    David Martin – Support
    Moderator
    Post count: 20834

    Hello,

    This was caused my a plugin called: “MultiWoo”. You Network Activated it. Plugins should be activated on site level not at the root multisite level.

    MultiWoo instructions: Add-on for MultilingualPress Pro. This is experimental. Activate WooCommerce per site, not as network plugin.

    – David.

    #213080
    JaySchulz
    Member
    Post count: 122

    Hey David,

    yes I spoke with the developers of this because it is the final beta version.
    And it says “use Activate WooCommerce per site, not as network plugin.”
    Multiwoo needs to be installed as network plugin.
    thats what they told me. And thats how it is working for them and on other themes.

    cheers

    J

    #213262
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Not sure why it would cause that error, unless they are changing the WP session variables. You should re-activate it and get them to take a look at the issue and hopefully they can look into the issue.

    Thanks,
    David.

    #213281
    JaySchulz
    Member
    Post count: 122

    Hey David,

    I did and they have checked everything for several days now. And As they Are unable to recreate this issue they spotted that it has to be an theme issue.
    As I am the only beta user with this problem….
    I am wondering why the button in the single Product page is working. And on the shop page not.

    #213428
    JaySchulz
    Member
    Post count: 122

    Hey David,

    just got an information from the MultiWoo developers. Here are there comments.

    “MutliWoo does not change session variables directly, it changes only the cart that is saved in the session. It seems that Multiwoo and the theme are using both the same hook and the functions of the theme is called first. You would need to change the priority, that the multiwoo funtion is called first and then the theme function.

    the hook is:
    woocommerce_check_cart_items

    If theme request gets a lower priority the problem should be sloved.”

    Is that possible?

    cheers.
    J

    #213772
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m not finding any code that uses that hook in our files. My search returned zero results.
    Not sure what to say.

    -Rui

    #230437
    JaySchulz
    Member
    Post count: 122

    Hey there,

    it was a bug within the plugin.
    They have updated the MultiWoo Plugin and it works fine now.

    thanks again.

    #230471
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad to know this.
    Thanks 🙂
    Mohammad

Viewing 10 posts - 16 through 25 (of 25 total)

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