New Landing How can we help? Atelier Add to Cart button not working

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Atelier
  • #268400
    DoebankDesigns
    Member
    Post count: 27

    I’m sure I’m just overlooking a setting or conflict, but the Add to Cart button isn’t working. I click it, and it reloads the page, but nothing gets added to the cart. I even have the option checked to redirect to the cart page after adding a product, but it doesn’t do that either.

    #268415
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Whats your password for the access of this url http://staging.fivestarbuildings.flywheelsites.com/shop/?
    Thanks
    Mohammad

    #268417
    DoebankDesigns
    Member
    Post count: 27
    This reply has been marked as private.
    #268430
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It’s because you’re products have options that need choosing

    I’d recommend removing the button from the shop page using this css:

    .product .cart-overlay .shop-actions {
        display: none;
    }
    

    – Kyle

    #268436
    DoebankDesigns
    Member
    Post count: 27

    Okay, but even on the single product page, once I select the options, it still doesn’t add the product to the cart.

    #268437
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What plugin are you using for all of the options?

    – Kyle

    #268445
    DoebankDesigns
    Member
    Post count: 27

    It’s called TM Extra Product Options. It was all working fine a week or two ago.

    #268462
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check if it works with the default Twenty 16 theme?
    So we can see if somehow it’s related to our theme or not.

    Thanks

    -Rui

    #268466
    DoebankDesigns
    Member
    Post count: 27

    Yep, I switched themes and it worked fine.

    #268602
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try disabling the AJAX add to cart functionality in the Theme Options

    – Kyle

    #268758
    DoebankDesigns
    Member
    Post count: 27

    Okay, that did it. For some reason, though, my “Empty Cart” button is invisible until you mouse over it. How do I correct that?

    #268855
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you change the password? It’s not working now

    – Kyle

    #268867
    DoebankDesigns
    Member
    Post count: 27
    This reply has been marked as private.
    #268908
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Add this to your custom css:

    .tm-clear-cart-button.checkout-button.button.wc-forward {
      margin-top: 10px;
      color: #111;
    }

    – Kyle

    #269168
    DoebankDesigns
    Member
    Post count: 27

    Thanks.

Viewing 15 posts - 1 through 15 (of 17 total)

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