'add to cart' button missing on product pages

[jess3228]

On my product pages there is no ‘add to cart’ button
I’m not sure if i have to configure it somewhere? Could you please tell me how i add the ‘add to cart’ button on all my product pages.

Also, I’ve read through the documentation but I still can’t figure out how to change the options on the product pages:
Example
– changing the product description from the right to full width
– taking out the side menu
Could you please tell me where do i make these changes?

In the product catalog pages, the thumbnail pictures are showing the featured image and part of a gallery image (please see the attachment ‘product image’)
How do i take the gallery image off the thumbnail picture so it is just showing the featured image in the catalog pages?

I would greatly appreciate your help with these.

Thank you in advance,
Jessica Stott

[Swift Ideas – Ed]

Hi Jessica,

Can you provide a link to your site so that we can take a look?

– Ed

[jess3228]

Hi Ed,

Thanks for taking a look.

Here is the link.

Jessica

[jess3228]

Hi Ed,

Thanks for taking a look.

Here is the link https://dressnation.com.au/shop/jaime/

Jessica

[jess3228]

Hi Ed,

The above link will no longer work as I’ve had to revert back to my old theme as purchases couldn’t be made on the store. Please see the picture attached instead of the link of the ‘add to cart’ button missing on product pages.

I’d greatly appreciate if you have any solutions to this as I’d love to re-install the neighbourhood theme.

I did find some information with other people having the same problem with WordPress, WooCommerce and other themes. I don’t understand it but i thought it maybe worth wile to show you as it may assist you:

1/ Caching – either installed on your site, or at server level
2/ Sessions are not configured. Check tools > WC Debug to check for errors
3/Script tries to get the product characteristics from the few places, but cannot reach that, as it is defined in a different way. May be it is an issue of the particular theme or a theme version is old or something else. I believe the easiest way to make it works properly is to add the next code after the comments on line 128 at add-to-cart-variation.min.js file:

if ( !all_variations ) all_variations = window[“product_variations_”+ product_id];

Thanks and kind regards,
Jessica Stott

[Swift Ideas – Ed]

Hi Jessica,

It looks like you may have had some plugin conflicts, or issues with your version of the theme. I’ve not seen anything at all like that.

If you could set up a test site for me to see, I’ll happily look into it.

– Ed

[jess3228]

Hi Ed,

Sure, I’d be happy to do that.
I will let you know when the test site is up.

Thanks,
Jessica

[Swift Ideas – Ed]

Great. I’ll look out for your post.

– Ed

[jess3228]

This reply has been marked as private.

[Swift Ideas – Ed]

Hi Jessica,

Think I found your issue. In WooCommerce > Settings, enable “Enable WooCommerce CSS”.

– Ed

[jess3228]

Hi Ed,

It worked!! Thank you so much for your help, i greatly appreciate it 🙂

Were you able to check out a solution of how to change the thumbnail pictures?

The details were: In the product catalog pages, the thumbnail pictures are showing the featured image and part of a gallery image.
Do you know is there a way to take the gallery image off the thumbnail picture so it is just showing the featured image in the catalog pages?

And also could you please tell me how i can change the options on the product pages such as:
– changing the product description from the left to full width
– taking out the side menu

Thanks so much again for your help, I’m very excited to start using theme 🙂

Jessica

[Swift Ideas – Ed]

Hi Jessica,

The extra images were fixed in v1.1, can you try updating?

Can you clarify these points for me please?

– changing the product description from the left to full width
– taking out the side menu

– Ed

[jess3228]

Hi Ed,

That’s alright I think I have figures those ones out.

Thanks for the advice to update, the new features look awesome.

Thanks again for all of your help, and for creating such a nice theme.

Kind regards,
Jessica Stott

[Swift Ideas – Ed]

You’re welcome!

If you’re happy, we’d really appreciate a rating on ThemeForest.

– Ed