New Landing › How can we help? › Themeforest Theme Support › Uplift › Activating WPML on website makes website homepage no longer work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Back to forum
    Posted in: Uplift
  • October 24, 2016 at 7:08 pm #298416
    ckara
    Member
    Post count: 51

    Hi, I have just installed WPML and it causes the main homepage of the website not to work. Deactivating the WPML plugin allows the homepage to load up again. This is the first theme im encountering this problem with.

    thank you
    Chris

    October 24, 2016 at 7:10 pm #298418
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP/URL login for us to take a closer look.

    Thanks.

    October 24, 2016 at 7:38 pm #298423
    ckara
    Member
    Post count: 51
    This reply has been marked as private.
    October 26, 2016 at 9:07 am #298720
    David Martin – Support
    Moderator
    Post count: 20834

    This is really common WPML error and it is easily resolved.

    Go to “WPML -> Support” -> click on the “troubleshooting” link you will see.

    1) Click on the “Set language information” button under “Clean up”

    2) Fix element_type Collation

    I have done this for you to test it resolves it, can confirm your page now shows.

    Thanks,
    David.

    October 26, 2016 at 1:05 pm #298784
    ckara
    Member
    Post count: 51

    Thanks David. I can see that it now works.

    Cheers
    Chris

    October 26, 2016 at 1:14 pm #298785
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    Thanks,
    David

  • Back to forum
    Posted in: Uplift
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.