New Landing › How can we help? › Cardinal › Accordion problem

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    Posted in: Cardinal
  • April 30, 2015 at 2:02 pm #170529
    Catchagency
    Member
    Post count: 86

    Hi,

    I have a very big problem with the accordion. It doesn’t work correctly, it refresh the page everytime and change the url….

    April 30, 2015 at 2:05 pm #170530
    Catchagency
    Member
    Post count: 86

    Ho, ok I understand the problem, I have set the active section to 0.

    Sorry for that (but it’s not clear for the first time…).

    Best.

    April 30, 2015 at 2:08 pm #170532
    Catchagency
    Member
    Post count: 86

    Mmmm, but the page is always refreshed, why?

    April 30, 2015 at 2:13 pm #170537
    Catchagency
    Member
    Post count: 86

    I dont understand, when I add section, it doesn’t work. Please, help me 😉

    April 30, 2015 at 2:22 pm #170543
    Catchagency
    Member
    Post count: 86

    The problem is only when I click on the title of the section, it works if i click on the “+” or “-” icon. In your demo, it works on both (and I prefer like it)

    April 30, 2015 at 2:24 pm #170544
    a33
    Member
    Post count: 105

    make sure you dont have #your-accordion-address at the end of your url

    active section 0 will have your 1st accordion open

    delete the 0

    April 30, 2015 at 2:26 pm #170546
    Catchagency
    Member
    Post count: 86

    I’m sure, try it on : http://www.catch.agency/nos-offres/graphisme

    May 1, 2015 at 9:41 am #170758
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In your site it also works on the title.
    try to clear your browser cache or try in a different browser.

    -Rui

    May 1, 2015 at 10:01 am #170767
    Catchagency
    Member
    Post count: 86

    Hi,

    Sorry, it doesn’t work because when I click on the title, the page is refreshed and scaled to the title (because the js script add #title on the web address). On the button + or – it’s ok.

    May 1, 2015 at 10:26 am #170775
    Catchagency
    Member
    Post count: 86

    I have tried with Firefox, Safari and Chrome (default browser) and it’s the same, it doesn’t work.

    However, on your demo it works well…

    Accordion & Toggles

    May 1, 2015 at 11:07 am #170797
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s because the name of the section that is use to anchor link from other pages to this one.

    Can I check that page? You need to close the edition of that page.

    -Rui

    May 1, 2015 at 11:08 am #170798
    Catchagency
    Member
    Post count: 86

    Yes of course you can 🙂

    May 1, 2015 at 11:31 am #170803
    Catchagency
    Member
    Post count: 86

    Could you just send me an email, when the issue is fixed and can come back to the edit of this page?

    Thanks.

    May 1, 2015 at 4:07 pm #170933
    Catchagency
    Member
    Post count: 86

    Hi Rui,

    No solutions for today?

    Best,
    Laurent.

    May 2, 2015 at 6:19 pm #171179
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I checked that page and to do that is necessary to go to the classic editor and remove the accordion_id value.

    Check my attached Image, I did it for the 1st accordion element.
    https://www.dropbox.com/s/tsatgsucxt36i0c/accordions_links_issue.png?dl=0

    -Rui

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