New Landing How can we help? Themeforest Theme Support Flexform Accordion Isn't Closed by default.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Flexform
  • #9328
    philadahlphia
    Member
    Post count: 45

    My accordions won’t load as “Closed by default” I left the area blank and it always loads with the first section open.

    Help greatly appreciated.

    #9329
    philadahlphia
    Member
    Post count: 45
    This reply has been marked as private.
    #9353
    Ben – SUPPORT
    Member
    Post count: 690

    http://awesomescreenshot.com/0311fzm209

    You need to leave that text box empty, to get to this text box click the little pencil on the top right of the page builder accordion

    Thanks
    Ben

    #9354
    philadahlphia
    Member
    Post count: 45

    Hey Ben,

    Thank you for your response.

    I did leave the text area blank as I stated before; sorry if I wasn’t clear on which text area I left blank, but I meant to say, I left the “active area” section blank. and as I also show, the example page, also shows the accordion as open.

    I recently updated wordpress but don’t think that should have an effect on the accordion.

    Please read, carefully, the steps I took and take a look at the examples I’ve given.

    Again, I did leave the “active area” text box blank, not specifying any of the sections of the accordion to be open, and it still loads as being open when I view it on the site.

    #9372
    Ben – SUPPORT
    Member
    Post count: 690

    Could you reply with login details as a private post and I’ll be able to look into it a bit more indepth?

    Thanks
    Ben

    #9374
    philadahlphia
    Member
    Post count: 45
    This reply has been marked as private.
    #9392
    Ben – SUPPORT
    Member
    Post count: 690
    This reply has been marked as private.
    #9399
    philadahlphia
    Member
    Post count: 45
    This reply has been marked as private.
    #10734
    philadahlphia
    Member
    Post count: 45

    Is there any new information about this buggy behavior?

    Thank you,

    -Phil

    #10777
    Ben – SUPPORT
    Member
    Post count: 690

    Hey, sorry for the late reply!

    The login details only take me to a restricted admin so I can’t see any posts or pages!

    Is the theme updated to the lastest version?

    Thanks
    Ben

    #10828
    philadahlphia
    Member
    Post count: 45

    The theme is at 1.4.2 I wasn’t aware of anything newer.

    Sorry about making you a subscriber and not an admin, the credentials have been changed, you should still be able to log in with the previous information.

    -P

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