New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Accidentaly reset theme options to default

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    Posted in: Neighborhood
  • March 31, 2016 at 11:26 am #258963
    konoandorca
    Member
    Post count: 44

    I accidentaly reset my theme options to default.
    Can i revert this?

    This is urgent 🙂

    March 31, 2016 at 11:32 am #258966
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not unless you took a backup of your site or a backup of your options

    – Kyle

    March 31, 2016 at 11:34 am #258969
    konoandorca
    Member
    Post count: 44

    I did not.

    I thought the reset to default related to the option page i was on, not to all the options…

    All custom css gone with the press of a button…

    March 31, 2016 at 11:37 am #258972
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Contact your hosts and ask them if they can retrieve a backup, they usually keep their own

    – Kyle

    March 31, 2016 at 1:13 pm #258989
    konoandorca
    Member
    Post count: 44

    Had it reset to a backup from 2 days ago, but this does not seem to change the theme options back to the settings at that moment.

    Any idea why this is not changed by setting back to the backup from 2 days ago?

    March 31, 2016 at 1:27 pm #258990
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did they just restore your files, or the whole website? The theme options are stored in the database, so that will need to be restored

    – Kyle

    March 31, 2016 at 1:35 pm #258993
    konoandorca
    Member
    Post count: 44

    Thanks Kyle.

    They restored my files, not the database. Will try this now.

    March 31, 2016 at 1:36 pm #258994
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    March 31, 2016 at 2:17 pm #259005
    konoandorca
    Member
    Post count: 44

    Fixed! Thanks for the help

    March 31, 2016 at 2:25 pm #259006
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great! No problem

    – Kyle

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    Posted in: Neighborhood
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