New Landing › How can we help? › Cardinal › A problem with functions.min.js

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    Posted in: Cardinal
  • July 22, 2016 at 8:30 am #283120
    Ivan
    Member
    Post count: 80

    Hello

    We had a problem with the title Page Title Style Fancy – he has not been disclosed, an error in the console in functions.min.js

    Help to understand what the problem is and how it can be corrected

    Thanks in advance

    July 22, 2016 at 8:37 am #283124
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable the Enable Min Scripts option in the Performance options section.
    Then clear the cache and test again.

    -Rui

    July 22, 2016 at 8:42 am #283125
    Ivan
    Member
    Post count: 80

    Did not help

    July 22, 2016 at 10:06 am #283145
    David Martin – Support
    Moderator
    Post count: 20834

    What theme version are you using?

    Are you using any caching plugins/minification?

    Please add a WP login.

    Thanks.

    July 22, 2016 at 10:36 am #283160
    Ivan
    Member
    Post count: 80
    This reply has been marked as private.
    July 25, 2016 at 10:28 am #283569
    David Martin – Support
    Moderator
    Post count: 20834

    1) Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    2) Please disable the child theme, so the parent theme is active.

    Please leave like that whilst we look into this for you.

    – David.

    August 16, 2016 at 8:49 am #287588
    Ivan
    Member
    Post count: 80

    I am disabled, but apparently you have not looked.
    Are there any other ideas how to solve this problem?

    August 16, 2016 at 10:14 am #287600
    Ivan
    Member
    Post count: 80

    The problem occurs when the site is added to the code Google Tag Manager.

    If it is added to the file header.php or through control panel theme

    http://jmp.sh/t4x6jbK
    http://jmp.sh/0JL7llx

    If you remove the code, then everything is working correctly.

    How can I solve this problem?

    August 16, 2016 at 4:09 pm #287679
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t see the images in the links you attached. Attach them again.

    I don’t see any error in the javascript console when checking the blog page.
    https://www.dropbox.com/s/3y4eppqhh5uh6h9/Screenshot%202016-08-16%2016.08.04.png?dl=0

    -Rui

    August 18, 2016 at 7:16 am #287976
    Ivan
    Member
    Post count: 80
    This reply has been marked as private.
    August 19, 2016 at 11:25 am #288313
    David Martin – Support
    Moderator
    Post count: 20834

    Please add the tag manager using a plugin such as this: https://en-gb.wordpress.org/plugins/duracelltomi-google-tag-manager/.

    Thanks.

    August 19, 2016 at 1:26 pm #288350
    Ivan
    Member
    Post count: 80

    As soon as I activate this plugin problem persists. If you deactivate it all works fine.

    Do you have more options for why this is happening?

    August 19, 2016 at 1:30 pm #288353
    David Martin – Support
    Moderator
    Post count: 20834

    Have you removed the code from Theme Options => Custom JS?

    August 19, 2016 at 6:19 pm #288446
    Ivan
    Member
    Post count: 80
    This reply has been marked as private.
    August 20, 2016 at 11:10 am #288483
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, remove the code and install and configure the plugin.

    The problem in your picture is a totally different issue right?

    – David.

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