New Landing How can we help? Themeforest Theme Support Neighborhood A lot of spacing after the products carousels after update to 3.16

Viewing 15 posts - 16 through 30 (of 40 total)
  • #224773
    MarieWorks
    Member
    Post count: 225

    I’d also like to report the same issue after the latest update.

    Product carousel js seems to be broken – please fix asap.

    Best solution we have found for now is to disable product carousels

    Thanks

    C

    #224802
    tristanl
    Member
    Post count: 5

    So no one has a workaround for this? Pretty big thing to miss in QA! The demo home page is even broken after upgrade.

    Mohammed, is it possible to rollback to 3.15 without problems? Can I just delete the neighborhood folder and replace it with the v3.15 files or are there database changes that would need to be downgraded too?

    #224975
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @tristanl

    Can you open a new topic asking for the Neighbourhood 3.15 version so I can reply you in private with the link to the file?
    Thanks

    -Rui

    #225092
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you guys try this fixed version?

    http://d.pr/f/19qsr/62UCYYxs

    -Rui

    #225102
    westcoastsurf
    Member
    Post count: 210

    @Rui This fix worked for me.

    #225105
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. ๐Ÿ™‚
    -Rui

    #225108
    djvegas87
    Member
    Post count: 56

    Are you thinking about rolling this update out?

    #225111
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    yes of course, our head developer send it so we can confirm it works for you guys. If so it will move to the next version update.

    -Rui

    #225132
    westcoastsurf
    Member
    Post count: 210

    In Chrome, when I do right-click “Inspect Element” I get these errors showing up with the fix. I never checked if these errors were on the older versions.

    “Uncaught TypeError: SF.woocommerce.resizeCarousel is not a function”

    See attachment

    Thank you

    Attachments:
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    #225138
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @westcoastsurf

    Can you share the link where you are getting those warnings?
    Thanks

    -Rui

    #225158
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    #225190
    creatorofstuff
    Member
    Post count: 313

    I have the same exact problem.

    I was just about to put in a support request when I found this thread.

    I have learned from having so many problems with Neighborhood updates to always make a copy of my current theme version so I can quickly go back to it if I need to, which I needed to do this time. ๐Ÿ™

    Awaiting a fix…

    Thanks!

    #225714
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @creatorofstuff,

    Have you tried the beta theme build from Rui?

    There will be an auto update for this soon.

    -David.

    #225876
    Baraa
    Member
    Post count: 50

    Hello, the problem back again on Chrome browser after the beta update. it was ok for the last 2 days after the beta update but now it is not on chrome. firefox adjust it self after the website is fully downloaded, so its first open with the problem. Any suggestions?

    #225882
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s probably cache issues. try in Chrome incognito mode(Ctrl + Shift + N) or (Cmd + Shift + N)

    -Rui

Viewing 15 posts - 16 through 30 (of 40 total)

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