New Landing › How can we help? › Themeforest Theme Support › Neighborhood › A lot of spacing after the products carousels after update to 3.16

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    Posted in: Neighborhood
  • October 29, 2015 at 10:13 pm #224394
    djvegas87
    Member
    Post count: 56

    Hi guys,

    after updating the theme to 3.16, a lot of spacing after the product carousels has been added to my homepage.

    http://www.cosmeto.tn

    could you please check it?

    Best,
    Ahmed

    October 30, 2015 at 1:18 am #224401
    djvegas87
    Member
    Post count: 56

    There is a min-height for each product in the carousel (see screenshot).

    Where does it come from? please help me fixing that, we can’t operate the shop like this…

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    October 30, 2015 at 8:18 am #224424
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Everything looks perfect here. Please check after clear the cache of browser.
    Thanks
    Mohammad

    October 30, 2015 at 9:58 am #224446
    westcoastsurf
    Member
    Post count: 210

    I updated to 3.16 as well and have the same issue. The arrows to scroll the carousels are placed underneath the carousel and not overlayed. When I went to @djvegas87 http://www.cosmeto.tn website, his does the same as well. Cleared caches, used diff browsers etc.

    Attached screenshot

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    October 30, 2015 at 10:12 am #224454
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .owl-wrapper-outer{
min-height:200px !important;
max-height:200px !important;
}

    Thanks
    Mohammad

    October 30, 2015 at 10:25 am #224462
    westcoastsurf
    Member
    Post count: 210

    That css just crops the thumbnails in half now and does not show purchasing options, does not work properly.

    Attachment 1: Update to 3.16
    Attachment 2: css owl-wrapper fix listed in above post

    Thanks

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    October 30, 2015 at 10:28 am #224465
    djvegas87
    Member
    Post count: 56

    Hi Mohammad,

    I think that this is a serious problem for just adding a custom css… please forward it to Ed, may be you will need to update the theme again before a lot of websites using the theme do this update…

    Thanks,
    Ahmed

    October 30, 2015 at 11:18 am #224479
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check it now.
    Thanks
    Mohammad

    October 30, 2015 at 11:23 am #224481
    djvegas87
    Member
    Post count: 56

    Hi Mohammad,

    no, you didn’t really… you just decreased the space between the parts and did it wrongly too… (see screenshot)

    now we don’t see the price and the category fully… please undo you “quick css fixing” and follow the point to Ed.

    Best
    Ahmed

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    October 30, 2015 at 11:27 am #224484
    djvegas87
    Member
    Post count: 56

    You’ve just limited the height of the parts to an unnatural limit so that text and prices are just trimmed…

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    October 30, 2015 at 11:48 am #224494
    djvegas87
    Member
    Post count: 56

    Where does this min-height=1587 comes from?

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    October 30, 2015 at 12:00 pm #224501
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It comes from carousel js script code.
    Thanks
    Mohammad

    October 30, 2015 at 12:02 pm #224502
    djvegas87
    Member
    Post count: 56

    can you please forward the problem to Ed?

    October 30, 2015 at 12:07 pm #224503
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have forwarded this issue development team. So please wait for their reply.
    Thanks
    Mohammad

    October 31, 2015 at 2:35 pm #224761
    cocco
    Member
    Post count: 7

    I have the same problem after the latest update. A big spacer after the latest product carousel.

    My website is http://www.namorstore.com

    thanks

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    Posted in: Neighborhood
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