A lot of issues after update Neighborhood 3.01

swiftideas

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This topic has 8 replies, 4 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.

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Posted in: Neighborhood
July 3, 2015 at 3:02 pm #191567

Xioyu
Member

Post count: 22

Hi!

I just update to the Neighborhood 3.01 and everything looks messed up on the website.

– Home: Shop Carousel and Blog Carousel doesn’t work.
– Shop (Menu/Boards): Everything is in full width.
– Carousel doesn’t work in any page where I used it.

http://www.bulkhas.com

Thanks in advance.

July 6, 2015 at 9:40 am #191857

David Martin – Support
Moderator

Post count: 20834

Hi,

I am investigating this now and will report back a course of action to help you.

Thanks,
David.

July 6, 2015 at 10:05 am #191864

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
It seems any plugin issue so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

Thanks 🙂
With Best Regards
Mohammad

July 9, 2015 at 10:43 am #193108

Xioyu
Member

Post count: 22

Hi!

I did it. The first plugin that I activated was Woocommerce and the problem is there.

What can I do?

Thanks.

July 9, 2015 at 11:17 am #193130

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
I checked with Chrome browser and seems fine everything to me. Please check with after clear the cache.
Thanks
Mohammad

July 9, 2015 at 11:46 am #193153

Xioyu
Member

Post count: 22

Chrome browser after clear cache (screem capture attached). Same in Safari browser.

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July 9, 2015 at 12:03 pm #193174

David Martin – Support
Moderator

Post count: 20834

Hi,

Can you please re-upload and overwrite the woocommerce plugin files via FTP?

When you updated them, it’s possible the update did not complete.

Thanks.

July 9, 2015 at 8:32 pm #193381

Xioyu
Member

Post count: 22

I did it. Did not resolve the problem.

July 9, 2015 at 10:35 pm #193411

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

We forgot to include it’s correction in this update.
Check here my reply in the other topic, follow my instruction in the reply 187093

Shop Archive layout broken. Help, Please (WordPress Theme)

This will be included in the next update.

-Rui
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Posted in: Neighborhood