New Landing › How can we help? › Themeforest Theme Support › Neighborhood › A lot of issues after update Neighborhood 3.01

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • July 3, 2015 at 3:02 pm #191567
    Xioyu
    Member
    Post count: 22

    Hi!

    I just update to the Neighborhood 3.01 and everything looks messed up on the website.

    – Home: Shop Carousel and Blog Carousel doesn’t work.
    – Shop (Menu/Boards): Everything is in full width.
    – Carousel doesn’t work in any page where I used it.

    http://www.bulkhas.com

    Thanks in advance.

    July 6, 2015 at 9:40 am #191857
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I am investigating this now and will report back a course of action to help you.

    Thanks,
    David.

    July 6, 2015 at 10:05 am #191864
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin issue so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks 🙂
    With Best Regards
    Mohammad

    July 9, 2015 at 10:43 am #193108
    Xioyu
    Member
    Post count: 22

    Hi!

    I did it. The first plugin that I activated was Woocommerce and the problem is there.

    What can I do?

    Thanks.

    July 9, 2015 at 11:17 am #193130
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked with Chrome browser and seems fine everything to me. Please check with after clear the cache.
    Thanks
    Mohammad

    July 9, 2015 at 11:46 am #193153
    Xioyu
    Member
    Post count: 22

    Chrome browser after clear cache (screem capture attached). Same in Safari browser.

    Attachments:
    You must be logged in to view attached files.
    July 9, 2015 at 12:03 pm #193174
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you please re-upload and overwrite the woocommerce plugin files via FTP?

    When you updated them, it’s possible the update did not complete.

    Thanks.

    July 9, 2015 at 8:32 pm #193381
    Xioyu
    Member
    Post count: 22

    I did it. Did not resolve the problem.

    July 9, 2015 at 10:35 pm #193411
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We forgot to include it’s correction in this update.
    Check here my reply in the other topic, follow my instruction in the reply 187093

    Shop Archive layout broken. Help, Please (WordPress Theme)

    This will be included in the next update.

    -Rui

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    Posted in: Neighborhood
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