New Landing How can we help? Themeforest Theme Support Neighborhood A few small issues we cant seem to solve

Viewing 6 posts - 1 through 6 (of 6 total)
  • #88422
    mf2014
    Member
    Post count: 31

    Hi there,

    we have a few issues we are trying to solve in regards to the single product page that we would be grateful for some help with.

    1. The product image is to big, we have set the he size in the woocommerce settings and regenerated the thumbnails but it is still larger than what it is set to. Is there a way to shrink it in height to line up with product details on the right. Please see image 1.

    2. On the product image itself we have went for the zoom effect, when we scroll over the navigation buttons appear however they do not work. Image 2.

    3. When you click on the product page we have an accordion showing description and additional information. The description link is automatically open, and then you need to click on the additional information to open that one. Is there a way to have both open originally? So the user can click to close them instead of open them. Pic 3.

    Also we only have one product with pictures that we are using at the moment and its called ‘olsen snake hips dress’ in case you need to log onto our site.

    Thank you again for your help, its greatly appreciated.

    #88514
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) Try adding this to your custom css:

    @media only screen and (min-width: 769px) { 
    .woocommerce div.product div.images {
      width: 38%;
    }
    .woocommerce div.product div.summary {
      width: 58%;
    }
    }

    2) We have this fixed for the next update

    3) Unfortunately not sorry, it uses an accordion, which allows one section to be open at a time. For them both to be open, we would need to change it to a toggle, which I’m afraid is beyond our scope of support, sorry

    – Kyle

    #88773
    mf2014
    Member
    Post count: 31

    That’s great!

    Thank you for your help 🙂

    Have a good day!

    #88832
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I’m glad that issue resolved. Thanks Kyle :-).
    With Best Regards
    Swift Ideas

    #95349
    crystallisspecimens
    Member
    Post count: 113

    Hello,

    Inside a product page the accordion DESCRIPTION AND ADDITIONAL INFORMATION are both closed.
    How can I keep the DESCRIPTION open automatically for the customers?

    Thank you.

    #95353
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please follow this thread: http://support.swiftideas.net/forums/topic/additional-information-2/#post-95351

    We are waiting for the developer to see if there’s a solution

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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