New Landing › How can we help? › Cardinal › A couple of issues with Update to v1.90

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    Posted in: Cardinal
  • October 17, 2014 at 11:29 am #121029
    Mike
    Member
    Post count: 5

    Hi There,

    This morning I updated my website to v1.90 and I have a few issues.

    1) On the home page, I have a Curtain Slider and the Continue (Down Arrow) button has disappeared again. (I reported this previously, but it was fixed in the next update). I’ve got around the problem for now by adding a custom button to Slide Content, but it’s not ideal.

    2) See attached image. Menus with 3 levels are messed up. Menus with only 2 levels seem fine.

    3) Some of my pages have an image on the left of the page, with the actual page content on the right. When these pages load they don’t always show correctly, that is part of the content is missing. (see second attached image). If you reload the page, then it’s fine (see third image) but I can’t expect my users to know that! It only seems to be an issue in non-IE browsers though.

    Many thanks,

    Mike

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    October 19, 2014 at 3:40 am #121254
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    October 19, 2014 at 6:35 am #121258
    Mike
    Member
    Post count: 5
    This reply has been marked as private.
    October 21, 2014 at 12:39 pm #121936
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I will forward this to Ed, he will check it out for you

    – Kyle

    October 21, 2014 at 8:05 pm #122095
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, can’t replicate here – able to scroll fine on every page I’ve checked. Is there specific steps/browsers to be able to replicate?

    – Ed

    October 22, 2014 at 8:35 am #122231
    Mike
    Member
    Post count: 5

    Hi Ed,

    It happens in both Chrome and Safari. It doesn’t happen every time and it doesn’t happen on every page.

    Mike

    October 22, 2014 at 6:09 pm #122435
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, that’s odd. If it was some issue with the theme, it would happen on every page / page load.

    Can you try an alternative machine that hasn’t browsed the site before?

    – Ed

    October 22, 2014 at 7:39 pm #122448
    Mike
    Member
    Post count: 5
    This reply has been marked as private.
    October 24, 2014 at 9:13 pm #123069
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you possibly create a test page without the blank image for me to test a little more thoroughly?

    Thanks,

    – Ed

    October 24, 2014 at 9:37 pm #123071
    Mike
    Member
    Post count: 5

    Hi Ed,

    No worries. It’s

    http://primrosehillschool.org.uk/test4ed

    It’s the same as the page above but with the blank image removed. I can confirm it’s not loading correctly in Safari, but it loads OK in Chrome (or it did on the couple of occasions I tried it)

    Mike

    October 27, 2014 at 2:16 pm #123387
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, still unable to replicate on Safari. Will see if I can test another machine.

    – Ed

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