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New Landing › How can we help? › Cardinal › A Couple Little Issues
- This topic has 146 replies, 6 voices, and was last updated 8 years by David Martin – Support.
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Posted in: Cardinal
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December 27, 2015 at 7:45 pm #237406
Hi David, I’ve been fixing the issue with your advice, thank you.
Just a really quick one to check with you for the holidays: I notice that my thumbnails on my homepage (http://hiroi-sekai.com) are shown at full, sharp contrast on my MacBook, but on my iPad and iPhone, the same thumbnails are blurry and shown at a very low resolution. What can I do to fix this?
A good way to see the issue is to visit (http://hiroi-sekai.com/articles) on any mobile device.
Thanks, and happy holidays!
December 29, 2015 at 1:51 pm #237551Hey,
Actually for me, on my iPhone6 the featured images on this page http://hiroi-sekai.com/articles look decent, I don’t see any low quality blur.
Could you add a screenshot?
You could test this plugin: https://en-gb.wordpress.org/plugins/wp-retina-2x/ But you may need to re-upload your images so maybe test just one post.
Thanks.
December 30, 2015 at 3:53 am #237670Hey David,
Thanks for the quick response. My mistake, they look okay on the articles page; it’s the home page (http://hiroi-sekai.com) where the thumbnails start to blur. It’s really noticeable in the text. How would I go about fixing that? I think it’s doing something in the PHP.
Many thanks as always.
January 4, 2016 at 11:51 am #238074This reply has been marked as private.January 6, 2016 at 9:38 am #238542Hi David, I put the code into my child theme’s functions.php file, is there something else I need to do? I tried clearing all caches and cookies but it still looks the same. Thanks.
January 7, 2016 at 2:40 pm #238871Hi,
I am testing this on my iPhone6, I have added the screenshot as to me the images look crisp. Could you add any screenshots and illustrate the images or image areas that you are referencing?
Thanks,
David.Attachments:
You must be logged in to view attached files.January 28, 2016 at 8:38 pm #244633Hi David,
It seems to be okay now, I actually ended up altering the home page anyways.
I have a much bigger problem recently though. Since one of the last Swift Framework or Cardinal updates, my Page Builder is insanely slow and laggy. Moving blocks around, editing content and other simple tasks just load and load and load, and they take forever to allow access for input.
This seems to be much more prominent on longer posts with a lot of images, and I thought that would be the reason why, but it never was like this before, at least to this painful extent. Something in the Swift Page Builder isn’t handling assets as efficiently as before. Is there anything that can be done? It’s almost impossible to edit many of my posts.
Many thanks.
February 1, 2016 at 1:57 pm #245349Hi,
Please provide a link to the edit URL of a page so I can take a look.
Thanks.
February 2, 2016 at 8:51 pm #245853Hi David,
http://hiroi-sekai.com/wp-admin/post.php?post=12861&action=edit is one we’ve seen problems with, and it’s one of the smaller posts using images that are not very large.
http://hiroi-sekai.com/wp-admin/post.php?post=4185&action=edit is a much larger post that does still use not massive images and is slowing down to unusable levels.
I actually contacted WP-Engine support about this, and they said for security issues, admin caching is unable to be turned on. As a result, I believe it’s trying to constantly reload blocks in the Swift Page Builder, causing the slowdown.
One guess of mine is that because the Page Builder shows preview images in the blocks themselves, WordPress has to try and load all of those every time the page is even shifted in any way via scrolling. Is there any sort of optimization that can be done for this? We’re aware that a number of our posts are quite long with lots of images, but it loads very quickly on the frontend, so I believe it’s much more an issue within the Swift Framework and the WordPress backend.
Thanks.
February 4, 2016 at 8:32 pm #246553What version of the Swift Framework plugin do you have?
I cannot login with those details.
– David.
February 5, 2016 at 12:06 am #246589Swift Framework 1.66.
February 5, 2016 at 10:40 am #246643Please disable and then delete the plugin Swift Framework 1.66. Please then upload this zip file with the latest 1.7+ version: https://www.dropbox.com/s/v1an2fpylsvniqc/swift-framework.zip?dl=0.
Thanks.
February 5, 2016 at 11:29 pm #246829Okay, uploaded. Is there an additional step? It still seems just as slow to me.
Thanks
February 6, 2016 at 10:09 am #246842Hi,
I cannot login with those details. What are your WP admin details?
– David.
February 6, 2016 at 8:27 pm #246892This reply has been marked as private. -
Posted in: Cardinal
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