404 Error When Launching Shortcodes in Page

swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 9 replies, 3 voices, and was last updated 8 years by Mohammad – SUPPORT.

Viewing 10 posts - 1 through 10 (of 10 total)

Back to forum

Posted in: Atelier
June 15, 2016 at 3:34 pm #274967

SomeChick
Member

Post count: 231

Trying to add shortcodes to a page and get a 404. Ideas? New since latest update.

June 16, 2016 at 10:15 am #275159

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
What shortcode has been inserted by you? Please provide me login detail and specific page url with issue.
Thanks
Mohammad

June 16, 2016 at 3:50 pm #275276

SomeChick
Member

Post count: 231

This reply has been marked as private.

June 16, 2016 at 4:03 pm #275280

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

We will need admin credentials to have a look.
Use the private reply.

-Rui

June 16, 2016 at 4:08 pm #275283

SomeChick
Member

Post count: 231

This reply has been marked as private.

June 16, 2016 at 7:11 pm #275306

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

If it’s the Swift Shortcodes it worked fine for me.
https://www.dropbox.com/s/aqju0ewvvr2qytd/Screenshot%202016-06-16%2019.17.56.png?dl=0
https://www.dropbox.com/s/4iurae56lg0akna/Screenshot%202016-06-16%2019.18.36.png?dl=0

If it’s not that, provide a screenshot.

-Rui

June 16, 2016 at 7:16 pm #275307

SomeChick
Member

Post count: 231

I checked in Safari and no problems. Only in Firefox is there a problem. Ideas?

June 16, 2016 at 7:44 pm #275314

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

I checked now in Firefox and also worked fine. Check if you have the latest Firefox 47 and clear the cache.

-Rui

June 16, 2016 at 7:47 pm #275316

SomeChick
Member

Post count: 231

This reply has been marked as private.

June 17, 2016 at 11:14 am #275461

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
It seems perfect to me in firefox. Just check the attachment.
Thanks
Mohammad

Attachments:
You must be logged in to view attached files.
Back to forum

Posted in: Atelier

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

Attachments:

Support Request

Support Policy

Privacy Policy